Customer Ratings & Reviews

Thank you Geek Squad for coming to our rescue when our brand new TV would not come on. Thank you for your prompt response!!

seemed like a great deal to extend the warranty. Haven't needed to use it yet.

Always used Best Buy for all my electronics. Adding this service has served me well.

Protection important for me if my tv have any default i can change it for one in good condition

Bought the warranty coverage, glad to do so. Gives me a peace of mind!

I haven’t used it yet and hopefully I won’t have too. But I know they will do there job when it come to giving me good service !!

I have always questioned buying extended warranties, but this has proven to help me on a TV purchased about 4 years ago. I got the warranty at a good price, and it has more than paid for itself.

I typically do not purchase warranties. However, the Geek Squad Service program was too good to pass on. Five years is a long period of time for an insurance/warranty program.

I have not had to use the geek squad service this year but my experience in the past has been excellent. I would recommend for peace of mind on all electronic and appliance purchases!

Had to use this service on our TV . Process was smooth and ended getting store credit. Highly recommend

100% recommended, quality at a rest price so stop looking because Bestbuy has your back.

Took care of me 4.5 yrs in when my Tv started to go out ! Highly recommend

Great picture,great sound i couldn't be happier with it.

I bought my TV along with the Geeksquad. They came to my house and brought the new TV when the first TV stopped working for no reason. This was during Covid and brought the TV out. Great service.

I am so grateful for geek squad . They came to my house several times to look at my Samsung tv when it was not working . After trouble shooting they determined it needed to be replaced completely. They arranged pick up of the old tv and dropped off for the replacement Samsung tv . I definitely recommend geek squad 2 year protection plan

The service was great! Any questions I had were answered right away.

A few years ago, I began purchasing the Geek Squad protection on all of my larger purchases. Since then, I've had two TVs break on me and the exchange process was excellent and pain-free. While these insurance plans aren't for everyone, I definitely recommend them!

delivery was on time....is a great tv.......best bang for the buck....period...

I was making a large purchase for a new flat screen. I wanted to make sure I was protected. The Geek Squad has proven fast and reliable in the past, so I opted to add a warranty this time around too.

I always purchase Geek Squad. They have come in handy many times.