Customer Ratings & Reviews

This is an item that is hard to review, if the product is great you’ll never need the support. If you have a problem that’s when you need the support, my experience in the past has always been good.

My friend told me i was wasting my money getting this because all best buys will be out of business before my warranty expires but i didn't care. I keep faith they won't be

My previous TV had a problem in less than 2 years. The manufacturer only covered 1 year. Trying to get it repaired was too expensive. This 5 year protection plan is worth it in case something goes wrong.

I got this protection plan for my OLED TV and it seems like it is a good protection plan from the terms & conditions and reviews.

I got this protection plan for my OLED TV and it seems like it is a good protection plan from the terms & conditions and reviews.

The PIR like a Plinko chip. Had many, cannot recall an electronic s use but they did fix a Samsung Fridge......weird door hinge stuff..BB geeks did fix it in a few stops finally.

In my experience with Best Buy is there ins policy is the best they don’t hesitate to replace or repair

Can’t pass it up for the price. Now if anything happens to it. It can get fixed or replaced by Best Buy. Pluse they come to me with it being a 50 inch tv

They always take care of your equipment and stand behind their warranty.

If anything happens to the tv I purchased I will get a second one free of charge

Have not needed it but got out of peace of mind. Couldn’t be any happier in the case it was need.

Not had to use it yet for this particular item. Past experience is awesome.

Replaced my television 20 months into my 2 year warranty. The issues the tv had were not fixable

Excellent tv Samsung is one of better smart tv brands

The geek squad protection is definitely a very good investment if ur spending over $500 to get on product. They are friendly and easy to understand when you call on them for help on product.

Very good warranty and very good price every time that I buy any product I always buy this warranty.

Delivery was on time. Agent let me posted so we could meet at the delivery time and not waste my day. Efficient and courteous. Informed me that if we have any issues he would return to correct details

Rep was outstanding. Was able to troubleshoot and order replacement within minutes.

It was a great experience and hassle free . The agents came and did all the work included mounted it on the wall . Amazing work guys

Good service if you use it, they will help you when you have questions. Always purchase this whenever you purchase electronics.