Customer Ratings & Reviews

The service is exceptional. attentive and responsive 'sqaud'dies'! Worth the purchase!

I purchased the 2 year protection plan for my 42inch Insignia fire tv. I really hope I dont have to use it, but it makes me feel better to have it.

I brought the Geek squad service but have not had the chance to use it yet. Hope it will be able to help me when I have to use it.

Good service it’s not bad but thrrr is other options we can consider

I always get the protection package because in my house I almost always need it.

Have not had to use the protection plan yet. But what I understand that these OLED TVs can be very pricey to fix and if anything were to arise it sis best to have something backing you up and for five years the cost is minimal!

Always top notch service! Geek squad is great when you need them.

Very good service.i recomend y this service to all

I took out the 5 year service plan, the cost was very reasonable.

We use the Geek squad for everything we purchase at Best Buy. Delivery is quick and they are professional in every way. The service is one you shouldn’t pass up.

So far I have not used them for this product. But I have used them before and yhe service was good. But it is just as a back up to buy the 5 year protection just in case.

bring in any electronic and they’ll try to troubleshoot your problem. 100% worth it

Since this is our very first time purchasing a flat screen TV, I was a little worried about the possibility of future repairs. We are on a tight budget and could not afford costly repairs! The Standard 5 Year Geek Warranty is EXACTLY what we need to take the worry completely away! The home repair is an added bonus!!

Haven't needed it yet and hopefully never will. After previous TV issues it's good to have though.

I think this is great protection!! I usually don’t buy extra protection, but this has such a low price for five extra years that I had to buy it!!

Very professional and very nice. Answered any questions I had demonstrated how to work everything. Couldn’t avast for a better service

I love the Samsung TV. They are good quality TVs. I have purchased 3 in the past month. I would highly recommend.

He did a great job helping us do an exchange on our tv's extended warranty.

You never know when you will need a replacement but when you do it is such a relief to use the repacement plan. I've had to use them once or twice and they work great. No hassle highly recommend on anything you buy.

Buying new technology seems to come with some risk and a $2500 TV is not something I was willing to risk. The extended warranty gives me piece of mind knowing that if something breaks, Best Buy will take care of it for me.