Customer Ratings & Reviews

Provided great protection for my Samsung TV! Amazing Job

Agent was great and made it an easy process. Would highly recommend.

I love the geek squad they help me all the time with many different things

Kind and courteous willing to work and help. Will definitely be using them in the future

I always attempt to purchase the Best Buy warranty because I deal directly with them instead of mailing stuff or worse. I purchased it at a reasonable price for 5 years.

Have not had to use it yet, but is a good value. If you divide the price by the 5 yrs (60 months), it’s just a couple of dollars a month for the piece of mind it provides

I got this for my son and daughter-in-law because the tv in there house was going out but it was house warming gift.

I'm finally writing a review for this tv. I had a thunderstorm about a few months after purchase and the quality of the tv hasn't been the same. I reached out to best buy to come fix my tv and just like most of you said, I had to contact Hisense to come out. because of the Manufacture first year warranty. Three tv specialist have been to my home and nothing has changed. The picture isn't sharp/clear at all anymore. I was told that I have to deal with this tv until after the one-year warranty is over. I couldn't believe I had to wait this long to enjoy my tv. Withing this timeframe I went back to best buy and brought another 85-inch tv which I'm happy with. I agree with one of you said, why did I pay for a 5-year warranty when it really a 4-year warranty? My one year is coming up, and I hope best buy can take care of their loyal customers. But I wouldn't recommend this tv for anyone. The worst tv I ever brought.

Good to know stuff will be protected for a while past the factory warranty.

The geek squad is the bomb! I always get them when I buy the products.

I haven't had to use it yet and hopefully I never will.

I’ve been super happy with our TV so far. Easy to navigate if you are new to Roku and streaming. Like that I can put the remote on my iPhone too.

Great service! Had my car stereo installed by these guys! They were very knowledgeable about what other parts were needed as well as the install itself. I would recommend!

The mount was easy to mount and it has held the largest TV I ever owned. I thought mounting it would be hard but actually was very easy and the instruction were easy also.

I have purchased a few products and i always get protection. For the most part all my purchases have surpassed warranty but always there for any questions and provide quick services

I always get the protection plan because if the problem i had with a tv in the past. It was repaid until nothing could be done then replaced.

I always get the protection plan because if the problem i had with a tv in the past. It was repaid until nothing could be done then replaced.

Paid for it's self best buy did a exchange on my television which broke after a year . Well worth the investment.

The plan is okay. I wish it covered more damages. Usually the geek squad member that comes out is super helpful (Kanen). If you get him, you'll have no issues. Another guy broke my tv and I was responsible to pay for it event though I had the plan.

I always get geek squad protection very worth the money