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Customer reviews

Rating 4.7 out of 5 stars with 25359 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 486 Showing 9,701-9,720 of 25,359 reviews
  • Rated 5 out of 5 stars

    i love this geek squad service...

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this geek squad service... they are always fast and efficient with my time, solving all of my problems. highly recommended for anyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Telephone Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very prompt. Very Professional. Love that there is a 5 year coverage. Love thst everything is covered.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ultimately, Geek Squad Services are worth it to some people, but not others. If you have the extra money, don’t want to be beholden to friends and family or want to make sure the job is done right, I highly encourage you to try Geek Squad at least once.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have because you never know the cost was reasonable. If something goes wrong can just return it to the store for repair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If this makes it right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind is what you get in these terms and sometimes they can pay off, but you just never know. It varies with each person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a must have after purchasing my new television from Best Buy. The price was reasonable for the item that I bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection at good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel Best Buy's protection plans are a good value. I have used the protection plan for two other purchases with great satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this awesome protection plan on an open box tv as open box tv's tend to be someone else's trash.. Thankfully I am protected if the tv breaks.. Geek squad rules!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great to have peace of mind after a significantly priced product. They always have excellent customer service too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't used it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet and I plan on keeping it that way. I spent a lot on a tv and this will put it to great protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    From what I remember great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it yet but from what I remember with all my other stuff they’ve always been fast and on it when it comes to service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection plans! .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Each and every time I have a problem or question about a product I purchased at Best Buy I can rely on the Geek Squad to explain what the problem is and fix it on the spot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    rest of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowing that the geek squad got my back gives me a reason to be relaxed and worry free. I haven't had any reason to use them, but I know they're there whenever I need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope I never have to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use the Geek Squad service as of yet. But hoping it is as reliable as the amount I paid for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prepared for possible issues!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find this to be such a necessary purchase. Especially when you know you’ll need help solving your tech issues!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very helpful. I always need help with some computer after updates!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saves me money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy peace of mind. Geek Squad provides that. I have been able to use this service to my satisfaction. Saved me money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worry free protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 5 year protection plan is just peace of mind knowing that you will be covered in the event something goes wrong.Best decision I could make for the life of my product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protect Your TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used the Protection Plan. But it was in my Best Interest to have this Plan never know what may happen and It’s a Good Plan that Covers some “MAJOR” Problems.

    I would recommend this to a friend