Customer Ratings & Reviews

I would not by a 4k tv without a warranty. The price of tv are kind of high. Would recommend for all.

The warranty is great for a piece of mind just in case something goes wrong and Best Buy's customer service has always been awesome!

My TV is only six months old. No problems so far. I usually don't buy extended warranties , but with electronics being what they are I thought I'd give the Geek Squad a shot.

I have definitely utilized the Geek Squad in the past for issues, and it is nice to know that they have my back when I need them.

The customer service rep suggested that I choose equipment protection for my TV. Best idea that I ever had.

This was the best investment I have ever made. The resolution is amazing and Roku TV included!? Need I say more? Highly recommend to everyone. Did I mention it was affordable too?

The Geek Squad has Always been amazing and Very helpful!!

Bought this as simple protection. Spent $800 for a TV, seemed like god insurance. Our last TX had a control module fail just out of Mfg. warranty. All was replaced without fuss.

Although I purchased Samsung TV I like to be on the safe side so I got the 5 year Protection Plan and I really recommend it cause here in PR we have lots of power outage.

Would be without it. I could do the work myself but seeing them doing it, amazing! They did things I can’t even describe.

Great product, highly recommend it. It is so easy to use and its durability is fantastic. Go and buy it today.

Geek squad is the truth. Will definitely tell others about this service/feature.

Easy to get questions answered by the Geek Squad. They are very patient and can talk you through what to do to fix the problem. Wouldn't buy a major purchase without it!

The agents did a great letting me know why it was imperative in purchasing the insurance protection for my Sharp 70 inch TV!

I never buy anything without this layer of protection

Bought 5 year plan for our tv what a great piece of mind... we now know if the factory warranty fails we have geek squad

I love speaking with Geed squad staff because they are so knowledgeable and able to help people with no experience like me.

More protection means more happiness and more value for money, I personally suggest this as a product/protection to accompany with your all costly electronic purchases.

Best Buy is great when it comes to Geek Squad Service they go above and beyond to get everything taken care of.

Best decision I ever made this team has always been there when I needed them to help me get back up and running!