Customer Ratings & Reviews

I haven't had a problem with me newer device yet where I've had to contact Geek Squad but I have contacted them in the past and they we're always helpful and friendly

Very easy to work with never gives me a issue with service and with most things they will come out to you and check out.

Very easy to work with never gives me a issue with service and with most things they will come out to you and check out.

bought with LG OLED CX 55" TV. Have not had to use it but purchased it because my older LG B6P 55" TV had burn-in and had to get the panel replaced. I had warranty through Amazon which was useless but luckily for me LG covered it under warranty because it was under 3 years from purchase date. Did not want to take the gamble this time around so purchased Best Buy's warranty which will replace the TV if they cant fix.

This is a great service that anyone would be lucky to get ahold off, great overall experience

Very much worth the price and it gives me some piece of mind with a large ticket purchase.

The 2 year protection was worth it to me, especially for the price. Fortunately, I haven't had to use it yet, but it is nice having the protection if I need it.

Why do we need to review this he optional warranty? It’s worth it

love the fact i can take my product to where i got it to get it looked at or fixed or replaced

Why wouldn't you grab a policy whereas if anything happens to your purchase it gets automatically replaced with a new one of exact or updated version of your purchase?

I have and apointment for service and the technician came on time. He made a good and clean job.

thank goodness i purchased the protection plan. i had to return the tv only two months after purchasing it. Having the plan made it so much easier to exchange

The agent mounted my tv. he was very nice and polite. he even answered all my questions regarding my protection plan

I bought a cheap tv for the kids and decided to buy a protection plan for it. Haven’t had to use it yet.

i always put protection on purchases 5 year extended warranty has came in handy more than a few times nice to have peace of mind and no hassle if need to file a claim!

I would not purchase a new tv without the protection of geek squad.

Agents always have the answers, service is great also

its always a great idea to purchase the geek protection just in case you ever need them they are very helpful and fast

No matter which product you buy , I always purchase the geek squad protection, better safe than sorry

This has came in handy for my laptops. It has also helped with the tv and servillance.