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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30775 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 600 Showing 11,981-12,000 of 30,775 reviews
  • Rated 5 out of 5 stars

    Great Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase extra protection plan because it's great to have. This is something I've always purchase especially to save money when something goes wrong with the item.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great knowing that i can rest assured for the next 5 years. So far haven't had to use it but its good knowing that I have geek squad for the next 5 years if anything goes bad with th tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Is it worth it?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the care plan is worth it if you are worried about your technology working up to 2 years from purchase. It's worked out in my favor a number of times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted tv and set up were perfect. They do a good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek Squad agent connected all my tvs and my wife love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection Coverage Worked Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to replace tv within 2 year protection time. Just miscommunication on install of replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad. So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad are very knowledgeable and usually get the job done on the first try. Highly recommended and worth the annual fee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seguro Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product since the problems of electronic products are solved efficiently.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad viewing tv/ terrible sharp level.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm finally writing a review for this tv. I had a thunderstorm about a few months after purchase and the quality of the tv hasn't been the same. I reached out to best buy to come fix my tv and just like most of you said, I had to contact Hisense to come out. because of the Manufacture first year warranty. Three tv specialist have been to my home and nothing has changed. The picture isn't sharp/clear at all anymore. I was told that I have to deal with this tv until after the one-year warranty is over. I couldn't believe I had to wait this long to enjoy my tv. Withing this timeframe I went back to best buy and brought another 85-inch tv which I'm happy with. I agree with one of you said, why did I pay for a 5-year warranty when it really a 4-year warranty? My one year is coming up, and I hope best buy can take care of their loyal customers. But I wouldn't recommend this tv for anyone. The worst tv I ever brought.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was cheap so i bought it! Haven't had to actually use it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend the plan since you are covered for longer then the manufacturer gives you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it and it great to protect with the tv and good service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setting up the to tie down to stand Come on auntie you got a 5 yr warranty Auntie I don’t need be going through that But covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always make sure I get this because you never know with technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend getting insurance for everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good service, they are there when you need them!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    To win the gift card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente televisor 10/10 ya denme mi gift card bro

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stand by its name

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its worth having if you have to use it. I never did. The product lasted through the period and now im having the problem

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good overall i havent use it yet and hopefully i will never have to use it i hope the product is well made

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are on call ready to help you with anything they are also nice and respectful, best investment

    I would recommend this to a friend