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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30792 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 728 Showing 14,541-14,560 of 30,792 reviews
  • Rated 5 out of 5 stars

    They answer all your questions!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks are some of my favorite people. They go above & beyond when you need help with your technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    His protection but your peace of mind without in case it breaks down or there is any manufacturing defects

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service is great and reliable can just call and they will help you if not ask to take products in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it yet but the comfort I get from having it is worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must get service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service that you hope to never have to use. Easy access using the internet or over the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covered and Satisfied.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t make the mistake of not adding this to your purchase. I feel relieved that I am truly covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great processing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is great awesome customer service and great discounts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always on big ticket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get the geek 5 year plan on big ticket items. It gives us peace of mind on the repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service to have. I needed help with my tv and they took care of everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not make an electronic purchase from Best Buy without leaving, knowing my purchases were protected, and have the service free life with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five your peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To get a five-year product here maintenance or replacement had a very affordable price is out of this world

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent program for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent package for the money. All the advantages of being in this program are worthwhile the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice to know its there if needed with all the new bells and whistles being added to new video/audio gear

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Opportunity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their service is above average due timing & waiting time but their personnel is reasonably good. Their warranty is excellent & a great buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection from geek squad brings comfort within my home for all products we buy from Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    never go without...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad converage is a must especially with electronics. The agents are always helpful if you have an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service and perks 24hrs and the representative has patients and guides you through the set up for apps etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I need anything with my television they are there to call

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good peice of mind from a place i trust cause they support everything they sell

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave 4 stars because i wont know how good it is until i have to use it. Has not been used.

    I would recommend this to a friend