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Customer reviews

Rating 4.7 out of 5 stars with 30495 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 30,495 reviews
  • Rated 4 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always good to get this on more expensive items, look a TV, but not sure it is as essential for under $100 items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are professional and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the extended warranty with all my products at Best Buy. Geek Squad are alway professional, prompt and very knowledgeable when dealing with the issues I have had with my products. However the best thing about the warranty is the procedure for replacing repair or just providing you with an in store credit for replacement at the cost you paid for the product if they do not have a comparable replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protects Me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality service. Always available when I had an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I opted for an extra two years of protection and I've read great reviews from other customers that used these guys. Definitely add protection to any electric device, it will give you peace of mind just in case something went wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They offer protection on almost every product and get things done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service: Trust and Expertise for All Yo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's Geek Squad Service is a solid choice for technical support and solutions to your tech needs. With a competent team, a variety of personalized services, and exceptional customer care, Geek Squad stands out as a trusted and valuable option for those seeking qualified technical assistance. If you're looking for reliable and efficient tech solutions, don't hesitate to turn to Best Buy's Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy replaced My Television's Motherboard.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For any expensive device that you purchase, it is worth the cost of extended protection when something goes wrong because without that added protection it can cost you as much as you paid for the device and more to get it repaired. For me, it was a 55-inch television. I am sorry, but I can't afford to pay that kind of money just to repair whatever has gone wrong, and if they can't repair the problem, they will replace the television, but only if you have the Best Buy extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend the 5-year standard Geek Squad Protection plan for anyone looking to safeguard their valuable electronics. The comprehensive coverage and expert support make it a worthwhile investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I said in previous reviews, I am lucky enough to have not needed to use this coverage yet, but I am happy to have it there should I need to utilize it in the future. Geek squad is very knowledgeable and competent in knowing how to fix the problem. Should you need to use them for any issues that arise, I highly recommend getting the extra coverage whether you're purchasing a product for yourself or under your Best Buy business account. I have geek squad coverage for my home products and business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 5 year warranty for an open box TCL TV R646. They were professional and helpful when advising on the 5 year warranty. I have no issues with tv so far but good to know I have that extra warranty/coverage in case anything happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for piece of mind...hope i wont have to use i

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean, havent had to use it yet. But have confidence that there is some coverage for 100" tv. Price was reasonable (because tv price was reasonable too)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and really nice will definitely add it to more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the geek squad protection plan I like to be aware covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Online chat with Mois was great. Quick and services scheduled quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for all your help in removing the huge program on my computer and not making fun of my really old lap top! Yes I will be in soon to get an new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is A+++ okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fortunately have only had to use the geek squad service a handful of times, but when I do they were quick to act and was a very pleasant and easy experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great to know that I am covered even further than the manufactured warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 5 Star Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My LED panel went completely blank causing a black screen just 15 month's after purchase (3 month's after manufacturers warranty) Luckily I paid for the Geek Squad Protection Plan and I've NEVER EVER EVERRRR experienced such kind, knowledgeable, positive and prompt resolution. Being I called in on a Saturday afternoon I assumed I'd have to wait for any resolution until the upcoming week. My BRAND NEW TV will be here today. The following Tuesday of my initial Saturday call.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I installed my tv but thx geek squad

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv appreciate Best Buy for amazing deal and service with awesome support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of Mind !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added the Insurance for $99 , Hopefully I Never Have to Use It !

    I would recommend this to a friend