Customer Ratings & Reviews

Must have on any tv! Over the years I’ve made it a must to include geek quad on all my tv purchases. They are prompt, capable and stand by their products.

Best warranty on the market, the geek squad member was vary nice, I couldn't be any happier

Top notch service for not only all my electronics but customer service is top notch as well

I always purchase an extended warranty. Great service.

I have not have the need to use it yet. I will update if I need to

Great service and highly recommended. They are providing good rewards too.

Recomiendo, vino en perfectas condiciones la verdad

Just purchased this service but it gives me comfort if something should happen and i have the Geek Squad.

Tv was hooked up flawlessly! The delivery was smooth and convenient.

Have not had to use them but I am sure they are great.

Every time I buy a big item I buy it with the 5-year protection plan I haven't regretted it yet Best buy has honor the deal and I protected my family

The pixels in my tv started going out. I called geek squad because I had bought a protection plan on the tv. They set me up a quick appointment to have a technician come out and diagnose the problem. The technician was very friendly and early which was great. All and all I was able to get a replacement on the tv. Smooth easy service!

Again, always great service, advice and kindness .

I won’t buy any electronics without the warranty. Best Buy backs their products wonderfully.

Any issue that I had geek squad they been there helping to me to fix it I would 100 percent recommend the insurance

Very professional team installed my TV and took away the old one. All my questions were answered,

They do great work and help with all my needs even time I have a question they know the answer even ten years back when I purchased stuff for Best buy they can still help .

When my Sony TV's screen failed, I was relieved to remember that I had purchased Geek Squad protection. Frankly, I was expecting the service process to be a hassle, but it only took a couple of phone calls and my replacement TV (a newer version of the same TV) was on it's way. If you're looking at a major purchase, I'd definitely recommend purchasing a Geek Squad protection plan.

With risk of burn in, it is always a great idea for protection with these pricey OLED TVs

I had an issue. The Geek squad came rithe out. Great guy.