Customer Ratings & Reviews

very helpful overall. they knew there business and explained to me what i needed.

I had no problem mounting and connecting this tv to the internet. Has the best picture of any 4k tv that I have purchased! The price was very reasonable.

Excellent product, works great and I highly recommend it

Love that this came with my purchase! Makes me feel secure with the product

Haven’t had to use it yet, but we love geek squad!

Worth every penny to protect your purchase when getting a new OLED TV.

I always practice what I preach. That is, when buying electronics or appliances always purchase an extended warranty. It's worth the investment. Get it for the maximum time that Best Buy offers. You won't regret it. At least I haven't yet. I had a lot of items go down but with that extended warranty, I would just call and the problem would be solved quickly.

Good option if you need to use the service to service electronics

Owning an LG C9 oled tv and being able to have the peace of mind of not worrying about screen burn in is truly an amazing thing. I have a 1 year old daughter and not worry about her as she grows up making a mistake and something happening to the tv is awesome as well. It’s well worth the money,p. Just stop being cheap and enjoy the peace of mind a geek squad warranty comes with!

I loved it, it’s one of the best stores I have had smooth purchases

Friendly customer service took care of my problem very quickly

I recommend the geek squad five year plan, I have used it numerous times and it's great.So I recommend to anyone to get it because it is worth it.

I have always trusted Best Buy with and of my electronic purchases. I know if something were to happen they will take care of it with the warranty

Great service helped wirh my return and loaded my tv in my car

Had ethernet problems with a TV on the 5 year plan. Geek squad couldn't solve issue on the phone. The rep made an appointment for Geek squad to come out and fix it. In the mean time I reset the TV numerous times and it started working, so I canceled the appointment. I'm giving them 5 stars because the rep on the phone was pretty helpful and set me an appointment right away.

I got it for a 5 year extended warranty, I feel more protected

Really good coverage for the price. Have had to use this before and worked well.

I never have mounting. All my TV's sit on a 3 Tier Stand. The Geek Squad is so professional they could install your tv anywhere and get the best results. I have never had an angry word or been disappointed with the Geek Squad. On line or in my home these guys know how to get the job done.

I got the 2 year plan when I bought my tv. Hope I never have to use it, but it's there if I need it.

Very helpful great service excellent protection plan!