Customer Ratings & Reviews

love the peace of mind knowing that Geek Squad has my back

Very professional and knowledgeable. Very responsive to questions and concerns.

My TV broke within the 5 years and I’m 10000% glad I got the extra protection. They gave me money for a new TV (due to it was more expensive to fix then a newer one) best part was the price was enough for me to get a bigger TV with the same brand, no off brand cheap stuff, MUST HAVE !!

Geek Squad has always come through for me in the past, it just made sense to go with the protection plan on this purchase as well!

So happy to have y’all at our disposal thank you so much

Loved the service. It was quick, easy and enjoyable.

I glad I purchased the additional coverage. It puts me at ease knowing if something goes wrong with the TV, I will be in good hands. I just purchase another TV and soundbar and wireless surround sound speakers today. I purchased coverage on all 3 items. NO worries.

I had an issue with my TV. Tje replacement parts were unavailable. My TV without was replaced without a deduction for depreciation and without hesitation.

I’ve never had to use this, but I know geek squad is great at what they do and I recommend getting this good warranty just in case something we’re to happen!

I have this protection plan on every device we have in the house and it’s a great investment especially if you have children.

Allows for peace of mind especially with OLED panels and their risk of burn in

Extended warranty works with BB. Fulfilled their obligation to replace or repair towards the end of purchased warranty.

5 years is unbelievable. That means I will still have a warranty when I get out of prison.

Usually never get the protection plan until my Samsung went out after 6 months. Reason we got a Sony and protection

Geek Squad protection is awesome. For the large Home Theaters they come out to your home to fix or verify unfixable and they have always been very quick and competent in assisting me with the next step needed. Geek Squad Protection is the best buy I've ever made with you!! Thanks Best Buy.

My brother installed my Samsung TV with no problem. The instructions were to easy to follow.

This service protection really comes in handy. I am able to get help with fixes or troubleshooting on the covered devices whenever I need. It is a real god-send

Great protection plans. Affordable and I hope that I don't need to use the service. Keep up the great customer service. Much appreciated. Tricia D.

Great service very happy with my purchase would recommend to others

Geek Squad came in to look at my 55" TV, diagnosed the problem in a timely manner & before i knew it I was getting a new TV. I was able to upgrade to a 65" I had a 5 year warranty on the old TV, so Best Buy delivered a new TV at my door. I also have put another 5 year warranty on my replacement TV.