Customer Ratings & Reviews

The purchase of insurance for my new television was easy. Received an email right away. Happy with what the insurance offer. Originally when I purchased my television and went to curbside pickup, received email saying that I still have time to purchase. Love it.

We are so glad we bought this for out TV Called and they came out ordered the part came back installed. Still had a problem We were able to purchase another tv and put the cost of the old unit toward it. Great job Best Buy

Tv is just the perfect size for a kids room. Picture is perfect and very vlear

I love that the protection plan is 5 years for protection on products that are high priced items. I am happy with the options and the peace of mind that having the long term protection gives you. Very pleased that I purchased the protection plan for these reasons.

Super excited to have a warranty this long, hopefully it comes in handy, but I’ve heard great things from friends!

The agents were very helpful and attentive. They helped me understand.

User friendly, good value friendly staff with great results. We have had this service for several years. When our in house tech guru ( teenager ) cannot get it done, the GS does it all. SUPER VALUE. Did I mention SUPERVALUE?

Our tv went out and I was so glad to have the protection plan! Geek squad was super helpful and got us squared away!

I can really appreciate the protection plan & the geek squad. It's really a great idea to get the coverage on everything. I had my tv almost a month something happened with red dots throughout the tv & there replacing it at no cost to be brand new. Always get the coverage!!

Tv went out and being under warranty they brought a replacement to my home!!

Feeling very confident about geek squad service. That’s why I took the extra coverage.

Tv picture went out almost completely.. called up and let them know. Had a new tv delivered the next day and they removed the old tv... great service

I love that I have the two year plan. When my tv went out. Best Buy gave me a brand new one. No cost to me.

The Geek Squad delivered and installed the TV without any issues. They were very efficient in installing the mounting bracket (through stacking stone). They cleaned up afterward very well. They spent time instructing us on the use of the new TV. They hooked it up to our VHS/DVD player as well without additional charge. Nice job!!

Geek squad offers good service if you need protection and security for an electrical device its a must have

Great Delivery. Outstanding service. Would recommend

I feel confident knowing that I will always have a nice tv to watch. I've had replacement with them before. Simple and quick replacement. I even needed a remote and they dropped it off at my home.

This 5 year warranty was inexpensive protection for a tcl tv that I didn’t know much about. It will save me a lot of worry now that I have it.

For most products I don't buy extended warranties or insurance. The price of the insurance is usually high enough that you might get a new appliance or device cheaply enough to take the risk. But for big screens and computers I get protection to protect me from the hassle of a dead on arrival unit or dead pixels or accidental damage. It is not just the unit price, but the reduction in time required to navigate the replacement that I am insuring.

I love the quality, features, and being able to stream movies concerts and other special events