Customer Ratings & Reviews

Tv replaced within 24 hours after a line showed up horizontally on the screen

Is a good tv. Has great picture, sound. Love the remote on my phone

Excellent peace of mind for all the devices and electronics that you buy.

Geek Squad protection is always a plus. Had an incident from the past. A defect appeared months after ownership-Item was replaced with no hassle. It is a pleasure doing business with a company that stands behind what they sell!

When you buy something, you never expect it to break. When you pay big buck, you really never expect it to break. I payed $2000 for a TV and got the 2 year extended warranty. 1 week before it expired, it broke. 1 day before it expired and 1 day after it was fixed, I extended it another year. It's the best money I ever spend for peace of mind.

We have always added geek squad service warranties to every product that buy. Geek squad has also been very helpful over the years when taking care of any product issues.

Great service. Very professional and knowledgeable

Hope I never need it but incredible levels of reassurance and confidence if something goes sideways!

I like the idea of in-home service. It would be a pain to dismount from wall to bring it in for service.

Excellent Service. Definitely It worths the value of the product to cover accidents.

Haven’t had to use it yet but have had geek Squad service several times in the past year and frankly, where I am, they’ve been so good that I always try to purchase through Best Buy.

Best coverage ever, hassle-free. If they can't fix it they will replace it.

Love the return process with this company. When need to return is fast and easy.

Bought a 55inc OLED…. Of course I’m gonna buy the warranty. It’s why I got my old one replaced with the new one.

By far my favorite service! They are always nice and helpful. I've just upgraded to Total Memeber

I always get the protection from best buy have had no issues with it at all and am loyal to them for electronics

Well worth the extra protection. My TV went out after 3 years and 5 days; I thought I only had a 3-year service contract but found out I had a 5-year. Replaced and reinstalled a new TV without any hassle.

At first I was thinking I would self-insure myself with my very expensive 75 inch Sony TV. But after reading some reviews about how costly this model is to repair I decided to opt for the five year protection plan for a piece of mine. It was very expensive however, even considering I Purchased total tech.

TVs aren't lasting as long as they used to. Sometimes less than a year before they develop a critical issue. This takes the worry and hassle out of getting it repaired or replaced.

It's a very good deal. When you break it down by the months and years, you can't beat that