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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30335 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 284 Showing 5,661-5,680 of 30,335 reviews
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With Todays TVs breaking down so often this service has saved me a few times from losing money. I always purchase with getting new electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job mounting the tv and informing me too how to hook up my sound bar quick fast and easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extended warranty though the Geek squad give you a 5 year warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wish I had bought it on the first TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I would have purchased this on the last TV a bought from Best Buy. The TV died 2 months after the manufacture warranty expired and it cost half the value of new to get it repaired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the service I like the fact that I feel comfortable knowing that all my items are protected and also getting TV mounts in, not having to worry about doing the hard work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth getting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worthwhile service to add onto any electronic purchase. Gives piece of mind knowing that if there is any issue they will be out quickly to fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Paid off when my 60” Visio television broke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 5 year warranty that was to expire in Dec 2020 when we bought our Visio television in 2015 and we started having trouble with other and the company sent by the Geek Squad couldn’t fix it we got a 65” Visio and repurchased a new warranty on the new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Autism mom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There good ever item i purchase i added Geek Squad any time i had a problem with item never had problem with them fixing my issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versace geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love. Geek squad I use in the past. Very good. The guys and girl know what they doing very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service knowledgeable technicians. The most comfortable warranty/protection I've purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always get this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i always get the geek squad prtection, you may never use it but when you need it it is there, the prior tv i bought it was a good thing i had this, the manufacture protection ran out geek squad replaced my tv with no questons

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy to have this service. They have installed a TV, completed installation of a printer and wi fi in my home and installed a dishwasher. I have purchases planned for Christmas and Geek Sqaud is my definite go to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always go for protection, its just worth the minimal upcharge for the peace of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Christmas present for dad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dad loves it! Easy ordering, fast shipping amazing experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was on sale, which made up for the price of the warranty. I haven't had to use it, so I'll update this review if I do. I generally avoid extended warranties, but QC on consumer electronics can be hit or miss depending on the brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! I fully recommend their service! I'm very happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection covers everything, very worth it when there is an issue with a product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Nice tv Picture quality excellent . Recommended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to go with our son's tv. We haven't had to use it, but it was a lot easier to enroll in and alot easier to use if we have to than other protection plans that we have had. Glad to know that it is protected if we have to use it period

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I grabbed this two-year protection plan to add to the base coverage on the Insignia TV at the time of purchase. Having the additional "Geek Squad" protection gives me additional peace of mind (especially considering this unit was purchased for my son's usage. Bear in mind this coverage is only on the parts & labor - it does not provide accidental damage protection. Still, for my purposes, it was money well spent.

    I would recommend this to a friend