Customer Ratings & Reviews

TV failed in 11th month. Good backup decision. Buy

No comments about the service because the guy delivered the tv and we took care of the rest.

This is my second Geek Squad protection plan my TV screen was broke and they replaced it and I purchase another warranty through them they really stand behind their warranties you won't find that anywhere else

Definitely worth the money to protect my sons new tv for 5 years. He uses this with his ps5 every single day of his existence. It feels good to sleep at night.

Completely worth the purchase for such an investment TV!

It’s good and interesting to watch. High quality tv

They are always there to help. Answer all my questions so I understand what I am doing. So I dont break things!

this is the third year in a row that I've belonged to the GS service. so easy when computer idiot here cannot get something to go right or just to even have a tune-up done every couple of months. does require you to be semi-present at computer to talk with your live agent, but worth it.

Joshua from the Geek Squad installed a Bestbuy swivel TV stand and our new LG TV to all our devices and gave us an excellent overview of the operation of our new TV. We highly recommend getting a Geek Squad service plan.

Tv failed after 4 years and the 5 year geek squad warranty refunded the full amount which helped me get a C3

I just love Best Buy's Geek Squad Protection Plan. I never have a hassle when needing to return something. I don't even have to have the receipt. They just look-up my phone number and find everything they need.

Absolutely worth it if you purchase an OLED TV. One of the few warranties that covers OLED burn in, which is still a thing and well worth protection on an LG CX OLED.

I was glad I paid for the extra protection cause Geek Squad definitely had my back when my TV went out.

Friendly and helpful service. They helped me exchange the tv and get a new one very easily.

When I purchased my tv I had to get protection.If you really care about your tv and want to use it without thinking about any damaged not being covered .Then this is the plan you need and have a peace of mind .Enjoying my tv to the Max

They are the best when needed for service or over the phone.

Great peace of mind that I hope goes unused. If something does go wrong, I'll have some recourse.

Best warranty ever, Everything I buy from Best Buy I get GSP with it

Love having the option to purchase Geek Squad protection on my purchases. They are knowledgeable and if they can’t fix it they will exchange it or give you a refund.

I always try to purchase geek squad protection for all my big purchase at best buy and they have not failed me. and it gives me peace of mind knowing my items will be fixed or replaced if anything were to happen.