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Customer reviews

Rating 4.7 out of 5 stars with 30361 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 350 Showing 6,981-7,000 of 30,361 reviews
  • Rated 5 out of 5 stars

    Medium success

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great but they do take their time to get to you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Delivery and pick up were tops.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They delivered the wrong TV but in 1 week, they made good on the return and brought us the right one. Now we are very pleased with the professionalism that they showed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought and used the extended warranty from Best Buy and recommend it to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase a warranty makes me have a ease of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to mount great quality Bought two of these for my house also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service or Replacement,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know that I will get service or replacement on my product with no hassle,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AAA +++ to Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have been super awesome since with my previous tv they had to come to my apartment 3 times and on every ocasión the geek squad rep that came was mega nice and easy going.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad will be there if needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used it yet but I got it for a good cause in case something happens I'm covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the expense!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old Samsung tv died 9 days between the 5 year protection plan and I got a free replacement that was a substantial upgrade over my prior tv. I always buy protection plans for larger purchases and it really paid off!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bill

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we havent had to use this yet but i feel it is a good buy for the purchase, Hope fully we wont ever use it but still feel good about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Peace of Mind on Certain products.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Peace of Mind on Certain products. I have purchased this Geek Squad Service on various items over the years. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy retired Mommy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for my mother who is retired and she loves it! There are so many channels for her to watch she is very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased this protection on several of my Best Buy products over the years and they have replaced one of my TVs and assisted me in troubleshooting and/or repair of other electronic items. Love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I liked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked, very happy, I have no complaints about my purchase, really very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loves

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked, very happy, I have no complaints about my purchase, really very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredibly perfect. Right-sized protection.$$$$ save $$$$

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For the additional cost, get the protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the additional voluntary protection plan for 2 years. Definitely a good value. Now I hope I don’t have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never had to use a protection plan yet but its nice to know that they will cover your purchase if anything goes wrong within that time frame.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    When I used it once they were there immediately

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Geek Squad protection for 5 years for my 50 in Insignia TV. I do a lot of business with Best Buy and I've only had to use it once in the past but for $55 for 5 years you cannot go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best way to protect your investment. Peace a mind knowing if it goes out I’m covered

    I would recommend this to a friend