Customer Ratings & Reviews

I’m glad I got the 5 year geek plan on my tv, just knowing I’m covered makes me at ease.

Never had to use the Geek Squad service so I'm not sure what to expect

I figured the extra protection and coverage was worth the cost when I figured the benefits involved. Even a trip to the house is expensive, but covered with this service.

We've had gone through 1 claim in the past with no problems. I always purchase the extra warranty for peace of mind.

Geek squad is a great service to have. They are very prompt and the communication is very good. They do home installations and a range of other products

I purchased this extended warranty for my Samsung TV and began having issues with the TV 2yrs after my purchase. Geek Squad was great in helping me get the board replaced within a few days. Will Purchase again

The best warranty protection ever made. Have yet failed me.

this tv is great, I now have 4 Samsung tv's, the picture is awesome and the features are easy to use, i love it!

Haven't had to use it yet! Very reasonably priced!

It’s always worth it to protect yourself, you never know what could happen!

I got this for my son and daughter-in-law because the tv in there house was going out but it was house warming gift.

Easy to reach. Very helpful. Problems quickly solved.

great service, at a good price, defiantly would recommend.

Agents installed my washer quickly and was very informative about exchange policy and what to do if we have any issues

Great product and very happy workers And great deals

Absolute must have. In case anything happens to your product, they will take care of it. If you do not get Geek Squad service, you are definitely missing out.

This is a service that I have always subscribed to when purchasing a high value item at Best Buy. However I have only used this protection plan on my first TV I purchased at Best Buy. At that time it was of great value to me to have subscribed since I received all the attention and service required until I was satisfied with my product.

The Geek Squad arrived at our house as scheduled. Observed the Covid19 safety directions, installed the TV. Explained its workings and features and left within a hour. Good Job!

The geek squad protection plan is actually the reason i ended up buying the vizio from best buy. If it wasn't for the plan i was gonna buy the same tv from Costco.

Everyone knows what they are doing. Very intelligent.