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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30399 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 469 Showing 9,361-9,380 of 30,399 reviews
  • Rated 5 out of 5 stars

    Geek Squad on top of the action

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I have a problem, the geeks squad is always on top of it. The staff has very good customer service skills, which is a plus in this pandemic area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek S

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Protection gives me added security for my products. It ensures me that Best Buy will provide that additional layer of protection needed for appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek 5 year protection is the best deal for the money you will ever make. We always buy it and had never regretted getting it. Peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent was knowledgeable of product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was made aware of all the functions. And he explained clearly what apps would cause problems for my laptop. Thanks Best Buy agents for sharing information with me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek is the best product that you can get when yo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek is the best product that you can get when you buy a merchandise from Best Buy thank you they are number one⭐️⭐️⭐️⭐️⭐️✌️

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Remote install of software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was able to remotely install the drivers for my printer on my pc. They were supposed to be installed with the original purchase, so kind of a net net zero.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You would be crazy to not get this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never buy a TV without this service. Its paid for itself many times ober everytime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely swear by your warranties because I have used them on many occasions when my items have issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job a warranty should do. Not much else to say.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing way to protect your investment for 5 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    diana

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only used it a couple of times, however I know it's there when I need it and they are very nice when I have had to call them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back Up Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a back up plan if anything should happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    s95b is the best for gamers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    S95b samsung is the best gaming tv on the market. A must fit gamers. Brightest oled!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buen televisor rapido es sistema interface todas las app disponibles recomendado.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect to get what you need done. No complaints from me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had TV installed and old 36 inch heavy TV monster removed. By buying this coverage my cost for membership was $50 with TV installation and old TV removal. Great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel safe watching movies with my 65inches TV due to this protection. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t needed to use them yet, the advantage I see is they come do the work themselves. Not like other competitors that send another company out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to use this service a few time to remove virus and debug my computer so it will run at maximum efficiency. The Service that is provided is professional and fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Will update once used.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always bought the protection plan for TVs or consoles and can’t complain about the service but I can say if you bring in your tv make sure to look at the Outer edge frame of the front idk if they care for TVs much but mine was scratch last year after it was services by the geek squad.

    I would recommend this to a friend