Customer Ratings & Reviews

Do not buy this service or at best buy, period. When you try to return your TV that had a display failure 30 days after purchase, they will send you home woth the non-functioning TV and tell you to call a 1800 # that is unable to schedule your "service" in the next 2 weeks. But you cant return it... good thing i paid for the exended warranty. You can only return a product to the store for 15 days after purchase. They would rather pay a Geek Squad to drive 1 hour plus roynd trip to try and repair a $250 tv rather than exchange it in store and send the tv(still under manufacturers warranty) to repair. Worst customer service I've had from any business in at least a decade. If i could give no starsor a negative star review I would.

Pay the extra money for the warrantee for the piece of mind. It's worth it.

Excellent warranty better than the others because they will help you either over the phone or send someone out to fix the issue

I have found in this time of the pandemic it is good to have teh Geek squad to reach out to for repairs rather than trying to work directly with the manufacturer warranty

This protection plan covers burn in on oleds would definitely recommend!

Good protection plan better than any other i have ised before i always buy it when buying a new device

Love love love this deal. Purchase it for my oldest daughter. N she couldn't be more happier.

Well worth the price and freedom of mind that you are covered, got it for my last TV that died and everything was covered and taken care of.

Definitely will always add geek squad protection for my tv. They come out when you have a problem. Friendly people who help you over the phone to set up the appointment.

Mind at ease with protection with extended warranty!

Purchase was easy, hope I never have need of it!!!

Although we have not used this yet (Thank goodness) we know it's worth what paid for because we had this with our last Best Buy TV.

I always purchase the 2-year protection plan when offered. It has helped me tremendously over the years with items that stop working after the 1-year warranty expires.

We have always purchased the geek squad warranty on everything we have purchased with best buy. The plan has proven time and time again to be so worth every penny and every person we have ever had out has been very knowledgable

Got this tv through the app and it was very easy to Pick up as well. Quality is great and colors arr amazing.

Always great i love GS, worth the money. It is a good investment

Nobody connected my tv. But they had very good customer service.

These guys helped me with the returns and refund multiple time in the fast. the best protection for any electronics.

Geek squad did a great job on my computer we use for our business. We had some issues with it but they got it out pretty quick and back into business quickly.

This was an amazing choice of a purchase no regrets.