Customer Ratings & Reviews

Geek Squad is the best. So helpful transferring old computer data to new and explaining the new Windows system.

Excellent customer service. Very happy with our purchase. Will recommend.

I have used the Geek Squad several times and they have come through for me, so they are nice to have as back-up.

I love this protection, the squad is very knowledgeable, professional, respectful, helpful, and courteous.

Great offer, Worth every penny, highly recommend it...

Very fast to go into the store and get things fixed

Have never had a problem with the squad when requesting assistance.

You are the best for all my life. Thank you I Geek squad.

5 year Geek squad protection is essential in 2025. If the TV is going to give you problems it is most likely to occur in the last 2 years of your protection period unless you are the unfortunate one to have purchased a "lemon". Granted not all Geek Squad technicians are top notch but in general they provide responsible care when called and you may be lucky enough to get a technician that is beyond excellent. In any event a 5 year protection plan is essential when making such a substantial purchase.

Very efficient and effective, ever ready to answer questions

Low price good product, I wil recommend it when you buy your products

I have not needed them but they have been there for any questions i have.

Tv looks great and all the smart features work good also

Best protection ever! Had the Geek Squad set up my laptop & move my pics from my old laptop onto a flash drive i purchased & everything was seamless! I was ready to turn on & go with my laptop once i got home with it! Definitely a must to have with any electronics! The techs are so informative & know their stuff!

The extended warranty gives me peace of mind. Hopefully I won’t have to use it.

Still working like the day we purchased it 11/29/2018. Great TV!!

They helped me with my laptop. They knew what the issue was and explained to me how to troubleshoot problems.

Good tv. Really loved the quality of the color....

hope i never have to use this but samsung provides good quality products but you never know.

Good protection plan, easy to setup and overall a good plan.