Customer Ratings & Reviews

I feel very safe with Geek Squad! They are very knowledgeable! Any problems , they fix!

Great peace of mind knowing 5 year best earranty in the electronics business. Had an issue with burn in with my older B7A LG OLED and they came out immediated and replaced with new C version panel. No additional charge! Great insurance for any electronics!

Help my grandma set up her TV over the phone in under 5 min. when she could barely turn the last one on.

Customer service is so welcoming i actually felt safe

Geek Squad is the best. So helpful transferring old computer data to new and explaining the new Windows system.

I love it and it looks great! Definitely recommend

I have used the Geek Squad several times and they have come through for me, so they are nice to have as back-up.

What else is there to say. Easiest warranty program I’ve had. I buy it with all my major purchases. I make those purchases at Best Buy because of it.

Geek squad service is the best. I've used them on a couple of occasions. The staff is very knowledgeable and helpful. Great service.!!!

Very professional installers. Definitely recommend

Really worth the value! Enjoying the assurance of the warranty.

Worth the price. I take care of my stuff but you just never know.

Amazing protection life saver for everyday life. Choose me for the 400

Haven’t had any problems as of yet. But definitely recommend the service

I highly recommend adding Geek Squad when buying from Best Buy. They set everything up quickly, answered all my questions, and made sure everything worked perfectly. Super friendly and professional—well worth it for the extra support and protection!

Geek squad helps you rest assured when making high dollar purchases.

I have the 2-year Geek Squad plan for my TV. I filed a claim when my TV screen stopped working but still had sound. I booked an appointment with Geek Squad, and they came to the house. They serviced my TV and gave me the info to call and order my replacement since there were no parts to fix my issue. The same day I called and the representative helped me with the replacement, ordered the TV, and set up an exchange date. Got my new TV without issues and my grandmother is very happy to watch TV again! It took 2.5 weeks to complete this which was long, but I understand that they had a full schedule when I made the service appt. I would recommend Buybest and their Geek Squad Protection Plans. The technicians were nice and helpful, the representative was kind and resourceful, and the Geek Squad delivery was quick. Thank you Geek Squad!

I love this protection, the squad is very knowledgeable, professional, respectful, helpful, and courteous.

Great to have a warranty beyond the basic one . Price was good.

Excellent price for 5 years of protection against any situation