Customer Ratings & Reviews

Always great service and very knowledgeable when answering any questions I had

Bought a LG G4 oled and theres no way im paying this price wirhout the protection olan! Now my family has peace of mind that if anything happens, best buy will help us out!

I have the 2-year Geek Squad plan for my TV. I filed a claim when my TV screen stopped working but still had sound. I booked an appointment with Geek Squad, and they came to the house. They serviced my TV and gave me the info to call and order my replacement since there were no parts to fix my issue. The same day I called and the representative helped me with the replacement, ordered the TV, and set up an exchange date. Got my new TV without issues and my grandmother is very happy to watch TV again! It took 2.5 weeks to complete this which was long, but I understand that they had a full schedule when I made the service appt. I would recommend Buybest and their Geek Squad Protection Plans. The technicians were nice and helpful, the representative was kind and resourceful, and the Geek Squad delivery was quick. Thank you Geek Squad!

TV was mounted and looks great. Haven't had any problems 4 years later

Geek squad mounted both my TVs quickly and they did a great job.

The price was quite reasonable for this. Being a Samsung TV, life expectancy and lack of trouble is to be expected. My Mom had one for 20 years with no trouble. I probably won't need the service, but if I do, I know Best Buy will take care of the issue for the next 5 years. I feel safe with this, but hope to never need it.

I like the protection best buy offers, always does a good job IF something goes wrong

Covers everything. When something stops working you give it to the geek squad and they hand you a gift card for the purchase amount. Easy as pie.

Had to return a 32" that was under warranty. Fast and quick service.

Good coverage for price. TV was returned but no hassle about warranty refund.

The geek squad protecrion was a very good buy being that my items usually hv slite problems not all the time some times

They arrived on time. Did what they were supposed to do and gave an overview of the TV.

I tell you that it was the best purchase I have ever made, I recommend them 100%.

Good help great service and very helpful , what more can you ask for,thanks.

My new machine was loaded with all my info correctly.

Def always helpful and I would recommend! I love buying my products from Best Buy!

I will never buy my electronic from any place else. They price match.

I haven’t needed to use the Geek Squad service yet, but it’s great knowing I have the warranty if something goes wrong. It gives me peace of mind, and the setup process for coverage was easy and clear.

Just the service added to my parents new television.

Good quality. Vibrant colors. Beyond my expectation. Delivery service is really excellent.