Customer Ratings & Reviews

I have read several reviews from people complaining about best buy and best buy products and policies so i decided to add a review. I love best buy and i have been a member for many years and just llke this last buy. Its amazing i bought a 98 inch qled tv and had it delivered and installed on the wall. I got the best service and a breath taking television. Its better than the movie theaters.

Love it. The best coverage out there. Would add again.

Never had yo use but 5 years for the price is a great deal.

If you can, I recommend getting Geek Squad protection on electronics such as tv's. A few years ago, I purchased a smart tv for my son and had it for about a year before it completely went kaputt. It always had issues toggling properly through the apps and would sometimes take ten minutes switching from one app to the other. Luckily, I did purchase Geek Squad protection and was able to get another tv since there was no way of fixing that one. We went with a different brand and have had no issues since.

Agents were very professional, able to assist promoltmy!

They're excellent in everything you bring to them.

Love it won’t have to pay double again if anything happens

Love that Firefox is in the system and I don't have to use my firestick. Sound is great. Picture is great. No compalints. I would buy it again.

I HAVE USED THE GEEK SQUAD A COUPLE OF TIMES AND THEY HAVE ALWAYS HELPED TO FIX WHAT WAS NEEDED.

They are always there available, helpful and informative on issues that arise. I am lucky that I haven't had to use them too often but they are good at what they do.

Would buy again. Treated nicely and fair replacement value.

We have worked with the Geek Squad for a past TV issue. It was really easy and issued was resolved I would recommend purchasing the Geek Squad Protection

The geek squad plan is amazing if they cannot fix your item they will replace it.

Hopefully I would not have to need them for anything with my TV but I wouldn't recommend this product yes

5 year service plan awesome price $249 and glad I haven't had to use it

This service is very good when using the extended warranty, thanks geek squad

Ive not ever had to use. The technicians are definitely full of great advice. Ready for any challenge given.

I recently had to use this for a Sony TV that started experiencing back lighting issues. I was hesitant to purchase but I am very glad I did. This was much better than a Health Insurance Scam.

worth the extra piece of mind! i add protection to all my devices ive used it and it helps protect your purchase

Great service. Had an extended warranty for my tv and had to use it. The process was easy to take care of the problem. They replaced my old tv and installed the new one . They took away the old tv, cleaned up after installing the new tv and were very professional . I would strongly recommend purchasing an extended warranty. I was very happy with the process and the prompt service.