Customer Ratings & Reviews

Hoping this gives protection if we need it for Tv.

Just a wonderful add on to any major purchase. Especially TVs around toddlers

For a 2 year warranty on that TV it was $20. What a buy at the time where inflation is terrible and everyone is having A hard time.. I think Best Buy for keeping the warranty price down low and affordable, thank you. Guys,

I’ve had some issues with the computer before and geek squad got me together

geek squad protection plan is 2nd to NONE.. the best plan offered by anyone

Bought this extend warranty due to the great experience that I had with the Geek Squad on another issue

I was able to exchange the TV due to some minor defects and it was done very quickly.

These subscriptions are always helpful! Geek squad is always a phone call away with whatever you may need

I will always purchase the Best Buy warranties for appliances or large electronics. Worth every penny. I’ve used the warranties before and it’s been a smooth process. Couldn’t fix item so they gave me store credit for the original amount of the tv

100 percent worth the price for the televisions , I have used it twice.

All I can say is one word. Phenomenal! Geek squad workers get the job done and are very courteous. They solved my problem in a fast, diligent, and timely manner. The questions I asked and the answers I got were very well satisfied to me. Best Buy has a customer for life. Geek squad members are a credit to their profession. Kudos and 5 stars to the Geek squad.

Please listen to the BestBuy sales person when they talk to of this amazing plan, I had at first immediately shut him down and didn’t let him explain, I was wrong and should of been open and heard him out. When I got home and my order had to be changed because of availability and pricing, I found a great deal for Geek squad included in the add on suggestions so I added into the cart to see what it would do. I was in desperate and FAST need of replacing broken down kitchen appliances in a nee to me home because within a year I had no working fridge or oven Holy moly! I saved so much more on installation and haul away then I did on the geek squad plan itself! And 4 months later when my garbage disposal ALSO died, I used the plan to have that delivered and installed! And I still have 7 months left on my plan! Thank you BestBuy for such a great service

Seems like a solid and straight forward warranty. I always get coverage for electronics

Great customer service and help repairing products.

I have had Geek Squad’s support a few times. They are always helpful: phone or in-person! So for me having the yearly plan is a no-brainer. However, I still think Best Buy should not have removed the inclusion of complimentary home set up that they had up until this year!

Excellent 10/10 would recommend. Great customer service

Excellent customer service very patient with questions i ask. Fruendly always had a smile on their face ,positive friedly environment

Thankfully, I have not had to utilize the incredibly beneficial Geek Squad services quite yet, but it's refreshing to know they are available if needed

absolutely worth it for the peace of mind when it comes to those big purchases.

I am loyal to Samsung TVs never had an issue until this tv made a pop noise and went out. The motherboard was out of stock since this size is no longer sold and BB Geek Squad replaced it. I like the Geek Squad but had to wait 2 weeks for an appointment and another week for an ordered part that was cancelled just to replace the unit. I will not be purchasing the warranty on the new unit due to this, as I have additional insurance for all electronics in my home. Do better Geek Squad!