Customer Ratings & Reviews

I will not make a purchase at Best Buy for any major products without buying the protection plan. I have replaced a TV before and a refrigerator multiple times. One thing I like about the protection plan is they will come out to your home and repair your items but if it's going to cost too much to repair it there go ahead and give you a gift card or allow you to exchange it for something else. Just so happened this time I was able to exchange it for a cheaper refrigerator because it was Black Friday so I was able to use the extra money left over to purchase a TV. Do not purchase anything without buying a protection plan. There's nothing better than knowing that your items are going to be working for the next 5 years. In my opinion as many items that I purchased as you can see I'm Elite Plus, items are not made like they used to and without protection, i would be out of thousands of dollars.

I recommend getting the warranty I. Any item you purchase with Best Buy. I have used the warranty on two different items and they honor the warranty and replace or refund what you paid for the item

Customer service is phenomenal. The tv is perfectly set up. Highly recommend.

The service and support is excellent and Work They are very compliant and perform their work very well

I have never paid for a extended warranty in my life I always thought they were worthless as the life of the product should last longer than what the warranty is offering. But I’m so glad I did. I had bought my dad a TV for Christmas and two years later some thing went out in it. I called the geek squad and they came out within a day and took a look at it. Unfortunately, my dad’s TV had been Discontinued. The part that they needed was unavailable. So they let my dad pick out a brand new TV comparable to the one that he had. Within a couple days they were back at the house installing and setting up the TV. I will always get an extended warranty on some things so expensive.

I purchased this tv over a year ago and absolutely love it. The picture quality is great! I love all the feature with how the UI is set up for all my streaming services. I love the simplicity of the remote.

I have not use it and I hope I wont use it but I read that they are great.

The TV was incredibly easy to setup. I have an existing Alexa Fire TV and once connected to my WiFi network, it was simple to clone the apps and settings from the other TV. That is an awesome feature. The only issue I have with the TV so far is that the colors don't seem as vibrant or accurate as I was hoping they would be. For instance, I watched the U of Oregon vs Oregon State football game. The Oregon uniforms were a bright green and the OSU uniforms were orange. The orange looked red and no matter how much I attempted to adjust the color, I couldn't find any way to get it right. Other than that it seems like a decent TV, especially for the Black Friday price.

Had a large TV that started to fade after 4 years, Geek Squad service replaced it and helped with new install, and guidance and help. Ryan and Dimitri were awesome. great job easy to deal with. Took a week to call, get an appointment to come to the house, assess, replace and correct problem. Really fast turnaround. So glad i got the coverage!

This is a fan favorite for me. Best Buy is the only place I buy electronics because of this service.

I always purchase the Geek Squad protection plans. They always come through and take care of my needs.

Great for when you need them. Luckily I have not needed them recently.

The sales rep highly recommended adding this package to my purchase.

Ordered TV online and was ready to pick up not long after. Wish it could have been delivered but my area is out of range. Great and fast service. Greensboro. Helped load TV.

Great affordable protection service and de worry free

Have only hardtop call but was assisted with professional.

works for me great itemi recomind to purches this item i

In my opinion geek squad replacement plans are gold. Last TV I had was a Samsung KS8500 and I loved that television. But unfortunately after a few years the screen started to go bad so I used this warranty and it gave me a lot of money to go towards my next TV purchase. Which was a Sony OLED. I've then purchased a warranty for that television as well because OLEDs can experience burn in. And fortunate for me this plan covers burn in. I'm hoping I never need to use it but if I do I know it's there and it's well worth it.

Had the tv for almost 2 years. LG makes the best TV’s

Great quality, easy to set up, it offered me a lot of to choose from, from free programs to those I have to pay for