Customer Ratings & Reviews

I have not use it and I hope I wont use it but I read that they are great.

The best warrenty for a tv repair problems when you need it

Several times in recent weeks when I purchased my merchandise I make sure I get the geek squad I've been with Best buy for over 13 years and geek squad does a excellent job when it comes down to taking care of customers merchandise so if you don't have that warranty make sure you get that warranty because geek squad will take care of you

Great customer service and very helpful. They suggested upgrade printer with newer technology for Bluetooth to print from phone

Great value if you can’t afford to replace the tv. I’ve never had to use geek squad. The policy goes into effect after one year of purchase. Sometimes dealing with Sony or lg isn’t the best experience. Depending on how big your tv is you might value the in home service.

Haven’t had to use this, but have faith in my local Geeks who seem to care and know about these tech items. Don’t really like how the prices of these plans keep getting jacked up.

I dealt with another brand TV for 8 months. Intermittent jittering was the issue. They finally refunded all my my funds and I purchased the LG OLED TV. I couldn't be any happier. The picture is amazing, even when the source is 1080P. A 4K source is phenomenal. If you research upscaling, you will find that it is quite a feat, to do it right. LG's OS has it figured it out. Others have not.

Best warranty on the market, the geek squad member was vary nice, I couldn't be any happier

Top notch service for not only all my electronics but customer service is top notch as well

I haven’t had to use this yet but I’m hoping it’s as great as the TV is. I’ve had this kind of protection for a laptop and it was very good.

TV was delivered and placed exactly where I wanted it. Answered all my questions. Very quick and effecient.

The Qeek Squad is excellent! They have helped me so much. They keep my computer running like it should.

So worth the cost! These guys are true professionals. No way I could have set my TV up without them. Super knowledge about product and what was needed to get the most out of it. Kind, courteous, respectful and extremely patient. Incredible customer service!

best in store warranty! if you have an issue during its time, you get store credit

I won’t buy any electronics without the warranty. Best Buy backs their products wonderfully.

Already saved me money. Worked on my TV and found it was not fixable. Sent me a new one and removed myvold TV. Thank you geek squad.

Peace of mind with convenient Geek Squad protection for the next five years.

Very helpful. They make it very easy Incase of a damage

Used mine on a floor Model tv Turns out it had an issue that rebooted it every 30 min. Was totally worth it

It's a must buy when I purchase any TV. If anything goes wrong best buy will either fix the item or any issues associated with the TV. Insurance gives me peace of mind that I am covered for any cracks, TV damage, power source damage if TV will not start, anything really.. It saves me from worrying.