Customer Ratings & Reviews

Always available to help if needed an excellent option

Love this purchase so much. They are easy to work with and they help so much.

Would recommend this to anyone get your extended warranty plan anything can happen to your tv even its brand new it happens to anyone even the new tvs never know what will happen be safe than sorry

Geek squad sent a technician right away, technician had inspected the tv and could not repair the issue said it was a defect so recommended a refund or replacement, I had no issues with receiving a new replacement, thank you Geek Squad.

Great prices, professional support, good customer service!

This warranty is amazing!! Covers everything I need!!

I have purchased service warrantees in the past with the hopes of not needing to submit a claim but have confidence in having the coverage due to positive past experience.

I glad i have the coverage but haven't used it yet..

Usually I don't get add on protections except at Best Buy. I trust that they will honor their products. Years ago, I got a defective drive and I was offered either my money back or a brand new one. Since then I've always gotten Geek Squad protection.

Never had to use it so can't say if it's good or not can't give and opinion

Laborious process to get anything done. Takes a LONG time to have anyone come fix or check items.

Awww thank you so much you really made me the most happiest women ever

This time I did take Geek Squad protection for 5 years, (actually it’s 4 years cause they start counting same time as manufacturers warranty.)

Amazing service. Timely, professional and took great care of the surroundings.

I purchased this back up plan in connection with one of the TVs that I use for gaming and watching streaming movies. It is great to know that I can have the peace of mind that my item will get fixed if there is a problem. I will also be purchasing the protection for gifts for my parents so they can also have the same piece of mind.

If you purchase a merchandise make sure you get that geek squad because they are the number one taking care of merchandise so if you don't purchase it at that time you have 15 days to go back with the receipt and get that warranty for your merchandise go get it

This little tv is great for a guest room. You can download any channel app and log in or purchase.

You cant beat the picture quality and the user friendliness for the price

I have had overall luck with the service for the past items I've purchased in the past. Most times they provided a box to ship back the defective product and they send a replacement quickly. The only time I needed to go to the local store was to move data from an old PC to a new PC. The staff was pleasant overall, however needed to get the supervisor involved to cover the data transfer per the agreement of the plan since the team member was new and unfamiliar with the plan.

I always buy protection with every device I buy. I wouldn't have it any other way.