Customer Ratings & Reviews

Consider the cost of the tv i bought and they guarantee it for 5 years. I see tvs all over on cl selling w bad pixels or a line. If this hapoens in 4 years from nowwell i call best buy and tgey bring me a samsung series 9 tv that has 3d to my house and haul off the bad one who wouldnt want their tech replaced with the new updated version?

The value of geek squad protection for the amount of years it covers is great. The amount of protection that is covered also makes it worth it especially when the future is unpredictable.

Love the help I get when bring the item in to the store

Worth for peace of mind. You never know when a cat with knock down your new item.

Saved me a ton of money when the last tv went out. They gave me a gift receipt for the value of the tv and it was stress free and easy. Will never go with a lesser warranty again, its very much worth the money.

5 year Geek Squad protection for my Sony Bravia 8 TV is a must.

The peace of mind, knowing I have Geek Squad for the next 2yrs.

I have a very high level of peace-of-mind knowing my item is covered by the Geek Squad!

Bought a new 75"tv and thought it would be in my best interest to get.

Needed a way protect my new B4 model!! Highly recommend for any TV over $500.

Geek squad is impossible to cancel. I'm hoping I don't have to use it!

Thankfully we had a protection plan, as our less than five year old television failed. We were able to upgrade to a new TV at no cost. Best Buy provided excellent advice and service.

seeing the horrible quality control of tvs this year, it’s really nice they come out and pick up tv from your house, i’ve been dealing with 20-30 samung tvs this year because of the bad DSE or banding in the screen, so it’s nice i can try getting a tvs and not have to drive 30 mins every week

The service was excellent and the technician set up the TV and connect everything that was necessary and they also did a follow up call

I bought a 55"and a 65" SONY TVS.And then I also had them delivered and mounted.and then I got the warranty for both for 2yrs.I am 100%happy

I have loved having the geek squad very very awesome service but I believe the price to much and it u pay for it, it should be the total best for the white purchase of what it covers

Worth every penny. They replaced my Vizio 58 inch TV, purchased in Nov 2020. After verifying it could not be fixed they offered me my choice of several comparable TVs. The whole process was quick and easy. All it cost was the price of a new 2yr protection plan.

Best custom service, I love buying my home electronics from this store

Produce works just as it should. No issues and customer service was exceptional. I will continue to use Best But gor all of my electronic needs

Have not had to use this yet, but from a past experience when I had to, all went well. And, since my TV was unable to be fixed on that occasion, I was able to purchase a new TV with a gift card with the reimbursement for the price of that TV. This gives me peace of mind that if anything happens with this new TV in the future, I’ll be covered.