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Customer reviews

Rating 4.7 out of 5 stars with 30676 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 200 Showing 3,981-4,000 of 30,676 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose to get geek squad protection for 2 years for 43.99 literally covers anything will replace brand new instead of the best buy protection because that one was only for 1 year at 199.00 for a membership yeah ok nice try

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GREAT IF you're able to use it within the 2yrs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you get a chance to take advantage of this within the first 2yrs after purchase, then you'll be golden. Sadly most electronics seemed to be programmed to fail within 24hrs after any insurance, protection, warranty, etc. have expired lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Def get the protection plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this particular Geek Squad protection plan yet, but I have confidence it'll pay for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im so glad that best buy has this to offer, with a toddler in the house & a TV of this price its nice to know ill be protected if something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get service, great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have been out $3,500 if it wasn't for this protection plan. I'm now a believer in purchasing these plans as they replaced the tv for a new one no questions asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful and puts mind at ease if anything were to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad i added this on bc they help me with all my problems if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't had to call them out or take any of my pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Geek Squad service via telephone to help with set-up or just any questions regarding my T.V., computer or watch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Midagating Risk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it, but I've got it. Just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad's great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 4-year old LG OLD developed screen burn-in and within 3 to 4 days of contacting the Geek Squad it was replaced with the latest model at no cost to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Plan for a little you are covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had a problem on Hisense Tv's but there's always a first time, knock on wood. I bought the TV reg price was $1000, for 75", I got on sale for Christmas for $600.00, The protection plan was $ 75. or close, I am proud to be protected. I had the use the plan on another model TV, and bestbuy honored very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With every penny never had a problem with it has saved me many times over the years

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A little wobbly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has some wobbly frames that needed to be repaired. But other than that it's perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that i get protection i can trust at a good price geek squad for the win

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth the Money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it yet but the did use it on the last TV that I purchased and it was great. They came out and repaired the TV twice over 3 years. Then, on the third repair, they gave me a store credit for a new equivalent TV or I could use the amount towards a better one. Simple and very pleasant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our previous tv (Vizio) used to jump and had a "squiggly" picture when the scenes changed in a show. It was about 1/2 the tv picture when it did this. Geek Squad came out and looked at the tv, replaced wires, replaced the mother board to no avail. They did everything they could, but the tv couldn't be fixed. Made it easier to return it for a new model. Very professional and worth the warranty price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Salesman

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales person was Excellent, he went above and beyond for me... The world need more people like him

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg where do I start i love my Pioneer tv I can play my ps5 and graphics are amazing I love how my movies is 4k I just love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent OLED warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny to protect your purchase when getting a new OLED TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and Their availability is very convenient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent needed it yet but i feel good having it in case i do.

    I would recommend this to a friend