Customer Ratings & Reviews

I have been a Best Buy service plan fan for more than ten years. It’s money worth expended. I have yet to complain about any of my interactions with any of the “Agents.” They have been courteous, professional, knowledgeable, and prompt to resolve my issues. I get my money well used with this piece of mind service.

I never had to use the 5 year standard Geek Squad Protection I bought because I returned the TV in a week.

So far, this is the best protection on the market. Whenever I have an issue with any purchase from Best Buy, the Geek Squad saves the day and fixes my issues promptly!

If you do not get this on an expensive TV you are not doing it right. It's great to have on high end products they will either give you a full refund or replace the product. It's more convenient than going through a manufacturer for sure.

These warranties are one of the reasons i always shop at bestbuy. Piece of mind until you need it. Service is aways good with bestbuy.

It’s good to have the right product for the right price

Awesome protection plan, Best Buy has the greatest return and warranty system of anyone!

Alk good i guess. I just bought the TV and the extended warranty hoping I never use it!

I bought the warranty on a TV that I purchased 4 years ago. The TV was not repairable, so the warranty offered a replacement for the defective item. I applied the value to the new product and bought another warranty; it's a no-brainer. BUY THE WARRANTY!

I had a great experience with Best Buy’s customer service after buying my product. The staff was professional, efficient, and very knowledgeable. They handled everything quickly and made sure I was taken care of without any hassle. Definitely earned my repeat business.

I like this because it covers all Where what the salesman sold me was junk I cancelled and got gunk warranty

Picked this TV over LG C5. The OLED has too much reflection and not good in room with windows and sunlight. This QM8K is excellent in bright room and blacks are excellent. Have not seen blooming or black shadows being crushed. Highly recommended!

purchased when we bought new television and not needed but problems with help from transmission source made this seem a very practical purchase.

It's reassuring to have the protection for 5 years if anything happens.

Very good quality and performance. The picture is sharp, the sound is clear, and the setup was simple. It works perfectly in my home and I am very satisfied with this purchase.

They found the software that was used to hack into my computer, removed it, installed software that will prevent future hacking

Best install ever! Top shelf product knowledge with excellent customer service! Highest recommendation!

Best of all warrenties I researched. Very comprehensive although expensive for the 5 yrs.

Beautiful Picture Quality. Rich, Vibrant, True Colors. Highly Recommend Adding Samsung-Q-Series HW-QS750F Sound Bar. Great Sound, Reasonable Price, Bluetooth Compatible.

I bought this TV to replace an older one that was on the fritz. I love how light this TV is and how it looks in my living room. The sounds is amazing and it works at my lower volumes than my old TV. I wanted a non-smart TV since I already have any Apple TV and this worked perfectly.