4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30779 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 237 Showing 4,721-4,740 of 30,779 reviews
  • Rated 5 out of 5 stars

    Squad Knowladge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this protection as of yet however, I am sure they will take pretty good care of my product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture and audio quality. Great value for the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for the quick response and help getting my warranty process. Really nice guy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for electronic purchases.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad protection plan is the best money can buy. It will certainly pay for itself if you need it. Nothing will last forever, but the protection will be there for you. Don't hesitate to get the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great deal included in new tv/soundbar purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliance protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will see if I get any use out of this. I guess protecting a new tv is worth it in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had geek squad service for my other TV and when that one broke down they were true to their words and traded it in for a newer TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe choice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good addon for products you care about!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worthy coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    price worth it for peace of mind. haven't been disappointed yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan for tv hopeful we never need to use it

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good protection

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Geek squad protection on a 32 inch tv just for the basic coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best bang for the buck

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used my protection plan to replace a malfunctioning TV. The Geek Squad quickly assessed the issue and recommended a replacement at no cost. I'm sold!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can not go wrong with the geek squad, they are knowledgeable and friendly. Strongly recommend getting a warrenty with them for every purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, protection plan, and a professional crew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reviewssss

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so much. Such a great deal. Awesome investment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Piece of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for piece of mind. Hope I don't ever have to use it but have it just incase. Why not when you spend almost $2k on a TV, you want that extra coverage

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv will not work with remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not checked out after installing now tv will not work with remote I have tryed to get them back but customer service has not made it happen I can not recommend this service if they cannot make my new Q-LED work with remote can’t figure out why Best Buy wants input from customers but after reading reviews doesn’t follow through and make it work with Samsung remote control

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad gave great support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The store plan adds good coverage to the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't really had to use yet. My tv did get delivered broken. However they did do what they could to get a new tv sent out&old one picked up with no major issues. Also suppose to compensate me for my time and wait. Will update again if i need them in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High-quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality! Easy set up & use too. Highly recommend

    I would recommend this to a friend