Customer Ratings & Reviews

Best Buy always takes care of me and with this plan I have no worries that my item is protected. I can sleep knowing I’m good especially being an Army family moving the time things happen but best but has the best plans to cover you for sure.

I hope to never use it on my resent purchase, but I did use it once on my 72" tv a few years ago and it paid off. They couldn't fix the tv so they replaced it with a brand new one. So worth getting the protection for a few hundreds than losing thousands of $.

The agent replaced a network card preventing my TV from connecting to the internet. Amazing job

Would never purchase a $2000 TV without a 5-year warranty. I've used it multiple times on previous products getting them fixed, never on my dime, and have gotten ALL my investment back on 2 different TV's over the past 20 years. Well worth it.

My security. I’m 85 & don’t want to investigate for problems myself.

Hopefully I'll never have to use this 2-year protection on my TV, but in the event that I do I sure hope Best Buy will come through with a replacement.

Have not used yet but wouldn’t buy the tv without purchasing

Was able to utilize this protection plan for a TV of similar value and was able to upgrade to a newer TV. Will always be purchasing the extended protection plan for such purchases in the future.

this review request was on my home screen for no discernible item, thumbnail was not a link i could check, and tried to verify from past purchases but could not find matching item

The Tv was changed when i returned it cos itwas damaged

Must have! Offers a peace of mind for the next 5 years

Geek squad was great! Helped me load it in vehicle upon pickup, and gave me a few insights about the product.

Great Service, pleasant and helpful staff. Very Accommodating.

5 year protection so worth it on a TV. On average TV's can burn out internal chips, boards, capacitors, resistors, and there a heck of a lot of tech in there compared to years ago, much more could go wrong so best to have the 5 year service imo.

little problem with color and picture it was replace it in 2day.Technician came the next day.

The phone geek squad team was very helpful! Tried trouble shooting and determined that the t.v. was not repairable.

Geek squad is the best protection out there! Small purchases to large expensive products, everything should be covered by the geek squad!

Went above and beyond to help me. I really appreciate their service.

Geek Squad set up the TV & got it started. They were helpful & open to questions. We mounted it to the wall later.

Good value for extended coverage in case something goes wrong after manufacturer warranty expires.