Customer Ratings & Reviews

Will never buy another TV without getting this protection plan, service is fast, reliable, and hassle free!

Haven’t had to use it yet but have had geek Squad service several times in the past year and frankly, where I am, they’ve been so good that I always try to purchase through Best Buy.

I always buy a Best Buy protection plan with any electronic devices. I have used there protection plans in the past when needed and it's great peace of mind knowing if something breaks, Best Buy will fix it or replace it.

Adjusted price with flash sale after purchase of which we appreciate

The TV was on sale, which made up for the price of the warranty. I haven't had to use it, so I'll update this review if I do. I generally avoid extended warranties, but QC on consumer electronics can be hit or miss depending on the brand.

I took the 2 year protection just in case something goes wrong. My past experience with the Geek Squad was great. I would expect to get the same great service on this purchase if necessary.

I didn’t use this for installation of the tv, but they have to help me uninstall my tv now and they didn’t charge me because of the situation so I appreciate it!

I highly recommend this product, when came time too purchased the representative explained the difference in the product I was hoping to purchase. The Geek representative also is highly recommended he has plenty of knowledge

I pick up this extended warranty you never know when it brake down and cover everything

TVs aren't lasting as long as they used to. Sometimes less than a year before they develop a critical issue. This takes the worry and hassle out of getting it repaired or replaced.

good plans and excellent service. I prefer to buy with a guarantee of this I ask ... always excellent. Always protect more than what one needs ... best purchase option. I have bought this service for a long time and it has worked very well for me

The extra protection plan is worth it on high dollar items. I've had a TV fail after a year, Routers die etc. Call them up or take it to the store and change it or refund with no hassle.

From others ive talked to and what ive seen in the store i have no doubts about the quality of the service

I would highly recommend getting addtl coverage when possible. Some rates should be lower or should come free fpr a year for certain products

Agents set the Tv up and showed me the operation. Agents were very polite and didn't leave any packaging behind for me to have to dispose of.

I bought the 70' Samsung TV, it works very well and we are satisfied and recommend it to some friends!!

I purchased this to make sure if I had any issues that it would be repaired quickly. Never had to use it except on the occasional xBox Controller. This was purchased for a TV which is always good to have.

Didn't buy the 2 year protection at first but got it within the month, glad I did since I was worried my dog would knock it over with it being on the floor lol on the wall now but either way good to have protection in case anything happens

I’ve had The Geeks on everything I’ve bought from Best Buy. I have been so pleased with their ability to fix each of my computers when I’ve problems. I’ve recently had to get a new microwave and even that was a breeze. Thank you Geeks for being there.

Some folks believe that the Geek Squad Protection plan is just another gimmick to get more money from the customer. Its like any insurance. You purchase it hoping never to have to use it.