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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30787 reviews

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  • Value

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 272 Showing 5,421-5,440 of 30,787 reviews
  • Rated 4 out of 5 stars

    Works OK for the Bedroom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This isn't a large screen TV and I wouldn't buy it (or a larger size) for the main viewing area in my house but it works fine for the bedroom for nighttime viewing. It doesn't have as clear a display as my larger Sony but I'm OK with that. I did have to call Visio to get help adjusting the audio settings to work right with my cable provider but now that all settings are correct I no longer have sound issues. For the cost, it was a good purchase.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great protection warranty fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad the best protection warranty. Old tv died they came out the next day reported problem. No hassle they resolved it by replacing tv. 2 week later had new tv. love them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have the support I need.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank goodness for geek squad and protection because if anything goes wrong with my device, I know I have the support I need!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought lg 86 inch TV. Best thing ive Ever bought geek squad had it up and running in minutes

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Why did I get this if they're not helping me?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brand new LG TV (December) went out and Best Buy passed me along to LG because it was still under warranty. Best Buy would have had this already fixed, but now my TV is out, has been for over a week and the terrible repair people that LG passed me off on are saying that MAYBE sometime next week it will be fixed. TERRIBLE! Why did I pay Best Buy extra to protect it if they are not doing anything about my dead TV? I sure hope that 2 year protection plans restarts itself once my TV is actually operational again.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is impossible to cancel. I'm hoping I don't have to use it!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection - 2021

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV sound was going on and off so I brought the TV in for service under the 5 year protection. After review, my TV was replaced with a newer model. I'm very pleased and have now purchased protection for my new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nothing beats the Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always the best with warranties. This is why I only shop at BestBuy for all of my electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Great Wall Installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome 5-Star Google Review !!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean its pretty much the best plan you can get with any purchase. Has come in handy plenty of times when life's accidents get in the way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Worth it Depending on the Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection is definitely worth it. In the case a dead pixel appears or the entire LED display goes out, they can replace or fix it pretty easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reminded us to utilize their service. Gave us notifications to maximize their services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 5 year warranty on my TV. I’ve used the Greek squad in the pass and was pleased with their work but have had no problems with my TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a member of the Geek Squad for years and I love it. When I need help it's good to know I have someone there to assist. I have always been able to get an appointment quickly and they have always fixed my problem quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than I could have imagined!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced an older 50 inch Plasma TV with this Sony 55 inch and was completely amazed at the contrast, sharpness, and color brilliance of this TV. Even my Lady Friend enjoyed it that evening I installed it. The installation was easy as well considering how light it is. Now all I have to do is find more time to watch it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing I ever bought. I would highly recommend that you always get theirs. If you’re buying in the appliances TVs anything they need to be serviced well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Roku Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv. Its so clear and no issues at all. Its big and so affordable. Great tv for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan is a decent value for full geek squad coverage. Always had good service with best buy geek squad for all my devices. Would recommend buying the 2 year plan for everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed it yet ? Insurance just incase Hopefully dont need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty price for such a huge tv! Great service too. Thank you Geek Squad

    I would recommend this to a friend