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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30787 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 273 Showing 5,441-5,460 of 30,787 reviews
  • Rated 5 out of 5 stars

    Needed security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Necessary coverage. Worth purchasing to protect our tvs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great purchase, using other brand TVs is pointless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All smart TV features work seamless, and constantly use the Picture in Picture gesture. No need for smart TV external products. Everything is on the TV. Picture is great when streaming. HDMI is Crystal clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and nice. Help me a lot really recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to use this once on a previous purchase and the interaction went as easy as can be. It’s there when you need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the investment to pay a little more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the Warranty! I invest in purchasing warranties just to have the ease of not worrying should anything happen to any of my products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always always always buy the Geek Squad protection plan when buying anything that has to do with electronics, kitchen or car stereo from Best Buy. These plans help insure that you can always get help when something happens or goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Insurance - Replaced My TV for Free!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I bought the service plan on my Sony TV. It stopped working and I replaced it with a Samsung almost for free. I was very happy about that!!! I wish the remaining years of the old plan could transfer to the new plan, but they don't.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added a warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extended warranty just in case! We didn’t mount on the wall because we might want to move I!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always always always get protection. I have a little one, plus pets, PLUS accidents are bound to happen more often when you DON’T have protection. So far Best Buy protection plans have helped tremendously, especially on my child’s tablet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without you companies make stuff now it’s always good to get a warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have opted to take additional Geek Squad Protection on most appliances. A few years ago I bought a dishwasher that kept breaking down. Thankfully the Protection plan made it simple to get it fixed. And after the third problem, they replaced the unit without any hassle. The protection plan more than paid for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never purchase a television, or in that case, anything of worth without purchasing the Geek Squad Protection Plan. It is a wonderful feeling knowing that if anything were to happen to my television, Geek Squad has my back. They even offer free at-home diagnostics for televisions 55" or higher..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the Best warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No haggle, straight cut and dry coverage. Past warranty transaction i brought my Bluetooth buds into best buy and explained the issue and they smoothly inspected and exchanged. Thanks Geek squad!!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this awesome review with us! We're always so happy to see something like this. I'm really glad you had a great experience. Please let us know if there's anything we can help you with!

  • Rated 5 out of 5 stars

    No worries

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy Best Buy products all the time, from TV’s to cell phones... but what is most important to me is the peace of mind I get purchasing the protection plans. I know if something goes wrong I have a team of people at my disposal to help me figure out and fix whatever the issue is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use the Geek Squad protection on this device, but I have needed it in the past for other products. And when you are having an electronics issue, the speed and capability with which the Squad fixes that issue is unparalleled imo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Electric Guarantee for My Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a member of the geek squad for years, it is a great guarantee of having all of my electronics working right without any bugs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year warranty protection on my new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 5 year warranty was inexpensive protection for a tcl tv that I didn’t know much about. It will save me a lot of worry now that I have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the geek squad before it’s a great plan. Anything over $25 I usually put a plan on. You never know I’m gonna happen and they’re always good when you need something.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Learned my lesson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Hisense Roku t.v. that blinked out on me after a few years and I didn’t get the extended warranty. When I purchased the LG t.v. I definitely included an extended warranty package.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have purchased peak squad warranties in the past, and I’ve always been satisfied.

    I would recommend this to a friend