Customer Ratings & Reviews

A must to have a good warranty/service program on your electronics. I highly recommend any of them.

I have been a Geek Squad member since making my first purchase at Best Buy. I have always been happy with the assistance I have received from the Geek Squad. I will continue my association with Geek Squad.

I purchased a TCL 55" HDTV and was a little worried about its ability to last for the long-term based on limited reviews more than 1-year-old. I purchased the Geek Squad protection to give me some peace of mind in case something happened in the next 5 years. I hope to never need it, but the cost was certainly worth it if the HDTV does have an issue later.

Geek squad was very knowledgeable and helpful when my tv needed service. I was very impressed with their response.

It is incredibly reassuring to have a 2 year warranty for any expensive purchases.

Havent had to use the service yet but im sure its top notch as is everything else.

[Employee of bestbuy] So far so good with not needing this, but I did buy the insurance…

very helpful and friendly when my tv began to face issues and explained the process clear and friendly

Wanted a piece of mind. Bought 2 year protection plan just in case. Everything was explained to me. Felt like a good deal. If you are going to invest in a product, might as well protect it.

Decision to jump in such a great deal was the best choice, great deals everyday.

Worry free service and protection. Helps to have a technology person to help you. More important is not to have a surprise repair bill. Replacement policy is next to none.

I will never purchase an item without this service. It has helped in many ways and the customer service is the best. Well worth the extra money.

Great team! Geek Squad is terrific in servicing my product needs. Very courteous and helpful. Available all the time 24/7. Knowledgeble on everything. Every product I purchase, I get Geek Squad protection.

Definitely worth it to purchase this for peace of mind especially given that the customer service is so top notch.

Excellent choice. Good value, quality , performance. Good advise from sales representative

No comments about the service because the guy delivered the tv and we took care of the rest.

Always feel safe. There is absolutely no substitute for being responsible. But accidents do happen, even with the best of us.

This feature adds a little extra peace of mind. I would definitely recommend.

Although we probably didn’t need this, we went ahead and purchase it so in the long run we have the support and back up if we had any issues

They were super helpful and insightful . I literally was in the store for maybe ten minutes