Customer Ratings & Reviews

When I make a larger purchase, I want to be sure that the product is covered but the 2-Year Standard Geek Squad Protection. It is worth it to me in case something goes wrong with a product.

Always add the extra protection Best Buy stands buy there products!

It is good to know that our tv is covered if there is a problem and they come to us.

Daniel and Jennifer were great. So glad I hired them to install that big tv

Helped with step by step instructions when I needed it to install my projector and connect it to my phone.

The geek squad are fantastic!! My husband and I had the best team come to our home. They were very knowledgeable about their products and which would work great for our tv installation.

Service always excellent, have had geek squad protection in all my purchases

Great Greek Squad with lots of knowledge and quick to finish whatever you bring in or come out to you.

This unit is a great clean power source to have and has 11 plugs on the back to plug your tv, xbox, computer, printer, sound bar, that protects them from power surges and gives you clean power no distortion, HIGHLY RECOMMENDED!!!!!

this is a must have when you buy tv. you just never know what would happen to your electronics. Plus bestbuy is great when you have an incident

Tv was mounted and setup quickly and took extra care in not damaging the product

I had an issue with the TV remote. The staffer that assisted me was great; he was patient with my questions. Very friendly and professional. Was able to solve the issue immediately.

Love the protection. Anything goes wrong i can bring it and get it taken care of

The first 2 tv's I bought were defective. Both were Samsungs. They came and picked up both tv's and brought me a replacement LG tv. So far i'm much happier with the 86 inch LG

I have not yet had to use it however I was very satisfied with the price of the warranty. I have used Geek Squad in the past and was very satisfied with their service and professionalism

I got this protection plan for my OLED TV and it seems like it is a good protection plan from the terms & conditions and reviews.

I got this protection plan for my OLED TV and it seems like it is a good protection plan from the terms & conditions and reviews.

I have not yet had to call upon the Geek Squad; after all, the TV set is just out of the box. It was time-consuming and overly complicated to set-up the TV, but I did not think my Geek Squad protection plan covered set-up; and it doesn't. Without the 5-year Protection Plan I would have passed on this major purchase. Not yet having the need to summon the Geek Squad, I am not in a position to evaluate their service by way of either speed or competence. I hope never to have to summon them.

This purchase has given me peace of mind. They helped with questions I had with the setup of my TV and will be available for troubleshooting and repair long after the TV warranty has expired.

Always good to have insurance just in case anything happens