Customer Ratings & Reviews

It is good to have a warranty i haven't used it when i do will let you know

[Employee of bestbuy] Good warranty! Beats what other insurance companies offer!

I'm concerned that a ROKU TV brand will not hold up like a top of the line brand such as Samsung or Sony. I felt I needed this extended warranty just in case.

All warranties are the same. They say they’re a five year but they’re actually only a four year the first year you have to go through the manufacturer.

They came to my home in November ordered necessary parts, When it was totally dead I was given a new TV under my plan

The Warranty is amazing, if something happens with your device you can just bring it in. Repairs are usually 1-2 weeks but if you qualify for a replacement then you just saved yourself so much money!

Great service! Friendly, knowledgeable, and very helpful people!

Geek squad is great but they do take their time to get to you

Always good to have prutction plan they very good response and fix it

Purchased a new hgtv and cables, got the extended warranty on the tv for five years. Was so worth the money, no worries, covers the remote as well, definitely would do it again!

Bought protection plan when I bought the TV. Within 6 months, power surge fried the HDMI port, even with grade A surge protector. Called for service and was back up and running within a week. Beats having to go shell out the $$ for another TV.

With every purchase I also a buy a geek squad warranty so when something happens they will come to the rescue when I need help. So far in the last 8 years so far so good.

This is a great tv just the right size! It fit well in our living room with out being to big.

Great experience and easy going . Quick response and experience

Been impressed with the professionalism of the service and tech people they are well trained, courteous, and show up when promised.

Luck my for me I have not needed to use the Geek Squad but great comfort know it's there if needed.

Got the contract for my father-in-law, but never had to use it because the TV is still working well

Perfect picture and excellent for the price. Best Buy has the best prices for the product.

Always buy extended warranty for electronics, now days expect 2 -3 of working service after that extended warranty will cove you and you will be happy you bought it.

A must have investment on all BB products, electronics, wearables etc. Without that, you should order from Staples or other brands. The beauty of BB is Geek Squad.