Customer Ratings & Reviews

Hopefully I never need it but to know you have a 5 year warranty is a good thing.

Haven’t had to use it yet, but it’s a great plan to protect technology just in case

I bought the 5 year protection plan for my 2018 OLED TV purchase. That TV ended up with failures covered by the Geek Squad protection, and so Geek Squad replaced my TV with a latest model year version. I had paid the early adopter tax for the 2018 TV, and the protection of Geek Squad helped by basically getting me a new TV with next to no hassle on my end, and the value of the protection meant getting another 5 year protection for this new TV. Hopefully no issues with it, but if something does happen with the TV I'm satisfied that I'll be covered if something does happen. They came and installed it quickly and set it up for me. They also took great care to mind the space, so there was no issue with having them in the house. Not sure when I'd make such a purchase, if/when I ever buy large stuff that has a reasonable chance of failure, I'm getting Geek Squad protection again.

I haveaved $500 so far. And within a week of making a large purchase Worth it for me.

It’s definitely worth the buy the geek squad protection plan just in case anything breaks

Good protection plan for TV. They will fix any problems with your Tv or replace it!

This is the perfect tv for a small bedroom, the image is great, colors pop, very bright display. Easy to setup and light enough to mount up with no real issues. Best buy made this pickup a breeze. For the prize even including warranty, 10/10.

Was super easy to get it on my product. Would recommend it.

Geek squad protection plan is a great investment for expensive TVs well worth the money

Used this insurance program and had no issues receiving benefits.

Also great with geek support and call them and help u set up Tv

Peace of mind from a stand up company….love Best Buy

The GEEK SQUAD representatives are fast at taking care of your needs!

I absolutely love the Geek Squad Protection service from Best Buy. I never hesitate to purchase it, especially for my television, as it provides me with peace of mind. Just a few months before the expiration date, my TV started showing signs of going bad, and to my surprise, Geek Squad refunded the entire cost of my TV. I had experienced an ongoing issue with it, which I had previously discussed with them, but it only worsened in the last couple of months until the screen completely stopped working. This time around, I opted for a Samsung TV, and it has been a much better experience. The support team was understanding and promptly emailed me a gift card as store credit. I highly recommend Geek Squad Protection for anyone looking to safeguard their valuable electronics.

I love this program I feel good about my products being insured with Geek Squad

Excellent service and very sastified with this work

I've had nothing but positive experiences with Geek Squad, particularly with their friendly and informed experts who promptly fix problems and offer outstanding customer service. I'm glad I registered my product for more protection. Happy customer!

Excellent service! I would recommend. Very helpful!

Great prompt and always ready to help s needed better to have it and not need than need i and not have it.

Haven't used it yet, but the ease in setting it up into my account was amazing