Customer Ratings & Reviews

Dont buy from best buy!!!! They used to be good my TV messed up and we called them cause they can be fickle on what they do and say. Ive returned tvs for store credit before to get another brand cause the one i had has issues. This time I asked about it and they said i would have to have it brought in then sent off for repair. Or someone come to my house ive had people steal from me before i do not let people in my house. I told them that I wanted to do a warranty and then was going to buy a more expensive tv. They told me that i could not do that then transfered me to a supervisor who said yes it would be ok let me get you to another department. That next department pretty much told us to send it in or nothing at all. So like normal fashion with best buy its up to if they feel like letting you do it or not. I just had swapped out a bad router for a better one and guy at register said yes you can do this. But about a month or 2 later they wont let me exchange my tv? It has panel issues I spend most of my time at home due to not being able to work cause of a back injury so if i have to send my tv back for repair i will have no way of watching tv. But its cool i wont be buying from best buy anymore and i have slowed down over the years buying from them i was an elite member spending over 7k a year with them but as i said no more.

Bought a new Insignia TV for my daughter's grad gift and added Geek protection. Happy I made the investment and although she hasn't had to use it yet it's the security of replacement and repair that counts!

Delivery only. Great people and service. Attentive yes sir

Love Geek Squad service plans they have always done me well. I just wish they were a little cheaper like they were before. Some plans have gotten quite high compared to other stores with the same item.

I haven't had to use this service as of yet. I was able to mount and set up the TV on my own. Got this in case of defect that needs fixed.

Purchased the extra warranty on dryer. Haven’t had to use yet. But hopefully things will expedite fast anc simple when we need the help.

Love the Webroot, Ive had the service for over 5 years and havent had one problem thank you

Bought this with our new TV. I have not used it until now and hope that I never have to use. But good to have the geek squad backing me up if needed.

I have purchased the Geek Squad for two items in my home. I am very pleased with the service I receive. I have not used my TV program as yet, since my TV is going very well. Geek Squad is for me.

It just one of those purchases you maybe don't need, but glad you have it when something goes wrong.

Love it. Im 69 and installed it myself. Love built in Roku

I haven't have to used it yet, but I love the peace of mind of knowing that I've gotten extended protection and my TV is covered for all and any damages.

I have not ever needed to use this protection. In my opinion, I rather have peace of mind than wish I did and have to pay for repairs.

To me Geek Squad Protection is a must have. I want to know that if something goes wrong with my products that it will be fixed. I don't know much about computers so this purchase gives me peace of mind.

This plan is good for 5 years I found it affordable because in case of my tv gets damaged that plan would help cover the costs

I bought this with hopes of never having to use it, but it gives me peace of mind knowing I'm prepared if something does go array. Well worth the money!

Love the TV, picture and sound are excellent! Gaming is amazing! Service was phenomenal, they were able to help me quickly and resolved everything.

I had this service before and I would not buy a new TV without having this peace of mind! I feel protected and one time had to use it and got a new TV for $0! Highly recommend buying this service!

Best in buying any expensive item Always purchase the Geek Squad Protection. You will always have peace of mind instead of having to rebuy a item. Highly recommend

A must have with any major electronics or application purchase.