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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30816 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 518 Showing 10,341-10,360 of 30,816 reviews
  • Rated 5 out of 5 stars

    My Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the protection of the Geek Squad. Their professional, knowledgeable and they take the time to answer questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PRICE and GREAT PROTECTION would not do without it has same me a lot of $$$$ in repairs and services over the years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very polite good communication and very helpful. Fast service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad we can call them anytime fast responding to service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for this item. Only had it a few months and works perfect for my multitasking tasks.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Warranty does not live up to expectations.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I do not like about the warranty is that once you use it, you no longer have the warranty in effect. For example, I bought a 3 year warranty on a microwave. It died in 18 months. That's it! Warranty over. I paid for 3 years for the remaining 18 months was non transferable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WARRANTY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE BEST BUY WARRANTIES!!! THEY ARE SO AWESOME!! I WILL NEVER MAKE A PURCHASE WITHOUT A GEEK SQUAD WARRANTY!! I ABSOLUTELY LOVE BEST BUY!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Using Geek squad is so easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an issue trying to figure out how to work our new tv. We called and the tech talked us through the issue. It was so easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had and needed to use BB's protection in the past. I would recommend it to anyone who is making a large purchase. For big ticket items, it is NOT a scam and totally worth every penny.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind yes & no..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the peace of mind I instantly receive one I purchase Geek Squad Protection! I recently learned it doesn't cover accidental damage..such as a cracked television screen. Yet it does cover the internal hardware.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased many computers during the pandemic due to at home schooling. It was essential we have the computers covered under warranty.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] This is gery nice i am writing a review smile :) :) :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection - worry free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always better to be safe than sorry. For just a few dollars more, my large purchase is now covered in case anything happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad got me covered like an umbrella!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchase one of these, I can really relax and not have to worry about issues because Geek Squad got me covered like an umbrella! ;-)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome protection plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome protection plan! We used our 1st one and had no hassle whatsoever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing to Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is amazing. They come to your location or call you and walk you through the process over the phone. They definitely know their products. They helped me with my TV!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is ready and waiting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is ready if I need them, don't hesitate to protect your purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the geek squad protection plan just in case something goes wrong with my TV. You never know! And it's great knowing I have this protection even after the manufacturer's warranty runs out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the Geek Squad protection. I don't use it very often, but it's there just incase. And then it's worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind 2.0

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Review is for service protection plan I hope I never need on my new TV. However, worth the nominal charge for peace of mind.

    I would recommend this to a friend