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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30825 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 656 Showing 13,101-13,120 of 30,825 reviews
  • Rated 5 out of 5 stars

    Haven't needed it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this and didnt need it. I had good luck with my TCL tv but feared the worst. Did i waste money on the protection?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the ability to have help when you need it especially when you don’t know much it’s great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having geek squad warranty is a great thing to have and gives you a great peice of mind just in case something happens because you never know with today's technology

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great people.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. They fixed my Laptop and it had many problems. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to know I have the protection. I have not had to use yet but glad I have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use them for any purchases but gives me the ability to not stress out and enjoy what I’ve purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have never used it yet!! Always good for piece of mind. Especially if you have my luck and knowledge of electronics!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It always good to have protection in case of damage and/or dead pixels

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    70 samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv picture is amazing and its also so sleek and thin. Im enjoying this TV

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Checked tv advised me to ask for a return due to bad a power board

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad all the way!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection plans around. Great customer service!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Yes get support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have if you have pets and children in the house or a big kid like say you husband thats so happy to get a 55in tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service from kenny for the geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good invesment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2-year Geek Squad Protection has a fair price and covers the right things about the product it covers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Help me to better understand my purchase. Took time to explain how the new TV and remote worked. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Assistance is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Geek Squad Protection for many years and have used it often and found the assistance wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    in case i need help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had to use the Geek squad yet but it is nice to have in caqse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always choose warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase extra warranty that must be a rule of thumb. Anything above $100 could hurt you to replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always worth having. Totally recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage that pays

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightning strike took out the TV. They replaced it in 5 days. Great service!

    I would recommend this to a friend