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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30833 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 687 Showing 13,721-13,740 of 30,833 reviews
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's peace of mind in this ever-increasing world of connectedness.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my Geek Sqaud Protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every product that I purchased from Best Buy has a protection plan. When my Lab top went down Geek Sqaud was there to fix in a jiffy. And the plan is affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just in case of an emergency, if an accident happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad never lets me down. I’ve purchased protection in the past and I’ve never had any problems. Piece of mind!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far geek squad has been very helpful with all my purchases. Best Buy’s automated phone tree experience could definitely be improved but when I finally get a person they are always well informed and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, exactly what I needed! Item was shipped fast and product was very well handled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2-Year Standard Geek Squad Protection is great and needed. Very easy to use if something goes wrong with your item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow what a great job by the Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonder ful agents that followed all Covid protocols. Felt safe and they were wonderful with the installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team is amazing and knowledgeable! They also give informative info about other products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am proud to choice this service....is very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A staple for Electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always, always, always get the Geek Squad protection for any major electronic purchase when you might have to replace or repair an item. It makes for a sound investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely get the protection plan on electronic purchases. If it cannot be fixed they will replace

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service I recommend very good customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Didn’t use much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service is great if you happen to need, I didn’t get much use of it this time around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get geek squad protection for everything I get!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's great to have insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great to have insurance for something that was a bit expensive it's nice to know that if something happens that Best Buy will send some one to exchange it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rather be safe than sorry. It is always important to have it and not need it than to need it and not have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are on top of it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of the staff were professional and courteous And very helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it if you want

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to apply it to a large purchase! Better to have it than not, accidents can happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy guy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the extra protection plan. I don't know if I will ever need it but just in case

    I would recommend this to a friend