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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30833 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 721 Showing 14,401-14,420 of 30,833 reviews
  • Rated 5 out of 5 stars

    Goos service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fixed my TV speakers on the TCL 8 series when they cut out after only one year.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gave me confidence to buy a new brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never buy extended warranties, but the TCL was a new brand for me, and I was being cautious. I’m not unhappy with buying GS, but I have not had need to use it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad twice...both times they were very up front and helpful. They explained what they could do and the value added...very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get geek squad protection! They always help, even if it's a simple solution handled over the phone they are always knowledgeable and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With kids at home who are the main users of the tv, this is peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The added protection from the extended warranty is a must for a new tv , and the geek squad did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did an amazing job of a wall-mounted TV and made sure it worked for the size of our family room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guarantee for Best Buy products. We always get Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty, must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty protection is a it’s have these days. Best Buy makes it all pretty easy when repairs are necessary

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device i would recommend it over and over again. Ill shout this from the rooftops if needed thats how good it is!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommended as I have used this one and better than paying to get it repair which is very costly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommended as I have used this one and better than paying to get it repair which is very costly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommended as I have used this one and better than paying to get it repair which is very costly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    True warranty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta make sure you cover your purchase. Not bad for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service protection is awesome they always handle everything I recommend it always anything over $100

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were so helpful and friendly. No issues with them coming out, honoring the replacement and quality service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed service. The came quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed service. The came quickly They honor their service plans. Always buy the protection plans. Worth the money .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv ever I had, and I would ever have. Definitely 5 star

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love love

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have this sake model in a 50” so it was ankonbrainer for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    you need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the fact i can take my product to where i got it to get it looked at or fixed or replaced

    I would recommend this to a friend