Customer Ratings & Reviews

Purchased an open box in excellent condition in original packaging

Geek service has always been great purchase for my products

I always buy protection plans from best buy on major items. One of the things that I appreciate is that as a best buy program member, my account is on file, so I never have to keep receipts. And I've found customer service at best buy to always be amazing. In many years shopping here, I've used the protection plan once. Funny thing is that it was on a portable cd player almost 2 decades ago. I had left the player in my car and let the batteries corrode. I didn't even know I had purchased a protection plan. Then 1 day I get an email from best buy letting me know that my protection plan was ending (and I think asking if I wanted to get a new plan). I went to my car, found the cd player and brought it back. They didn't even make those anymore at that time, so I was able to get a stereo instead. Lol. That was so long ago, I'm not sure if they even would do that anymore. But, it made me a loyal customer! And also convinced me to always buy the protection!

they were nice and helpfull when I ask a Q&A they expland

Was a Christmas gift for the daughter She loved it.

All I can say is one word. Phenomenal! Geek squad workers get the job done and are very courteous. They solved my problem in a fast, diligent, and timely manner. The questions I asked and the answers I got were very well satisfied to me. Best Buy has a customer for life. Geek squad members are a credit to their profession. Kudos and 5 stars to the Geek squad.

worth the extra piece of mind! i add protection to all my devices ive used it and it helps protect your purchase

With how complicated tv’s are now I think this extra warranty gives great piece of mind

Still early hopefully I will not need it, time will tell

Amazing protection life saver for everyday life. Choose me for the 400

Nothing can beata geek squad warranty from Best Buy

Great service........... Nice easy to have ........

Geek squad is great especially for people who need.

Excellent! If I need assistance they will be available. I haven’t needed them yet but in past purchases I needed them.

Have never had to use this but appreciate i purchsed for peace of mind.

Great to have protection against any accidents! Highly recommend!!

Always gotta be sure to get yourself some protection

The Geek Squad is an amazing service, and it is the reason that we only purchase electronics at Best Buy. We recently had an expensive television's picture stop working. One simple, quick call to the Geek Squad resulted in a fast, in-home appointment. The television could not be fixed, so they offered us a current replacement, as we were still within the 5 year warranty period. When nothing that was available would fit into the space, they refunded our entire purchase price via a Best Buy gift card, instructing us to simply go to the store and choose any television that we wanted. They have setup home theater for us, so many times we have used them. Again, we would not even try to own electronics without their support. We always buy the maximum Geek Squad service, and on so many occasions, it has been well worth every penny spent. Love this service, love the Geek Squad's professional, knowledgeable technicians.

I always but a warranty for the purchases that require one..

Excellent service and really gives you a peace of mind especially with big item purchases!