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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30840 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 768 Showing 15,341-15,360 of 30,840 reviews
  • Rated 5 out of 5 stars

    Better to have it and not need it than vice versa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't say it enough. Don't buy anything without the geek squad protection. It is definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was recommended by the sales rep at Best Buy. I'm really glad we took his advice it's a wonderful TV with lots of bills and whistles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use this yet, but good to know the guys are there when I need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use this yet, but good to know the guys are there when I need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need a service plan when spending money on a big ticket item. It’s just back up if the item goes bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    helpful

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are always there when you need them. Might have to wait for a bit to see them but they do a good job

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little disappointed in Samsung not Best Buy for taking 6 months to get my tv exchanged out for another tv. The Geek Squad tried their best to fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended so far! I got my last tv replaced and it was a seamless transition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels good to have the security that we will receive help in the event of a misshap

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t even remember getting this but pretty cool they cover a lot of issues you ang have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replacment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazingly with returns and exchanges and its so easy to contact and set an appoitnment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s better to be protected by insurance then not too when it comes to anything somewhat expansive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use them so far but I am sure they will be helpful if and when I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You should protect your investment at all cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are spend a lot of money on a device its best to get protection to cover your investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my sound bar in a flash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best. They have taken care of any issue. Very knowledgeable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection plan for new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can you go wrong? The price was right and if anything should go wrong with my new Samsung tv, it's covered. So, for just a few dollars more, I have peace of mind and can sit back and enjoy it all. Definitely worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek team haven't been able to come out because of the pandemic. I know when I used them they were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the extended warranty recommended the r

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the extended warranty recommended the replace it if anything happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad didn’t set it up but they’ll help me out in the future in case of anythin al ese

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tone.....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good Service. I try to always purchase protection.......

    I would recommend this to a friend