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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30845 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 828 Showing 16,541-16,560 of 30,845 reviews
  • Rated 5 out of 5 stars

    Always get protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast service at our home. Thorough and explained all options.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Tv good, Remote bad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had any issues with the tv other than the remote which has stopped working after 1.5 years or so. You cannot turn tv on without it- or at least I cant find a button on the tv. Or else there is an app you can use to control the tv but it has to be on to set this up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use them yet. Just purchased my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I never need it but I sure feel better having it. Not to bad for 5yrs coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal for peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use this yet, but what it cost, it was worth buying it for peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth it to protect your good! Never know what can happen and this protection covers everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best warranty, since my tv was over a certain inch they came out to check it out for free. It was able to be fixed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is absolutely wonderful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had trouble with my HP updating. Dropped it off and it was ready for pick up 2 days earlier than anticipated. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCL TV protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I I always purchase my electronics from best buy for good material and protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I luv it here, they always come thru on good products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have protection for all your devices and appliances never know when you will need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good service, it worked very good for when my new TV from best buy went out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely happy will recommend to any ony to buy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection was purchased for two years, but was never needed.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! I feel the same about this. I buy protection on anything and everything. Hopefully we don't need to use it but it's great to have the peace of mind just in case. If you have any questions, please feel free to reach out!

  • Rated 5 out of 5 stars

    Best Buy is the best store!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I look forward to seeing the “DEAL OF THE DAY”!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad helps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has helped in so many ways when i have had quesitons

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure you get this, it’ll cost you more in the end if you don’t. This is the only way to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had to get protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great tv on sale so with the money I save I got the protection I might possibly need. I've never had problems with Geek Squad in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful! Knew what they were doing with no problems whatsoever

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of mind purchase. I have purchased this item on another product

    I would recommend this to a friend