Customer Ratings & Reviews

Guys came on time very polite and had manners asked me where this item was going and brought it in offered to give me a hand with putting up but I was in a bit of rush so decline their help.

Comes in handy. Peace of mind to have because you never know what happened with electronics.

Haven’t had to use it and hopefully won’t but it’s nice to know I’m protected should I need it

Geek Squad Protection has saved us on more than one occasion. Highly recommend!

I honestly never needed to use the service, so hats off to best buy for having quality items that outlast their warranty!!

I allways get geek squad.very good .you thay can't fix you product you get a refund. Are the same product. No hassle.

No worries about future problems even with furniture.

It's an average protection plan and nothing else. Hopefully I'll never have to use. Bestbuy has lost touch with their loyal customer base in regards that they want to push That 179.99 a year Total Tech Plan every time you purchase an item and that's where you are automatically enrolled in a card blanche protection plan (FOR AS LONG AS YOU PAY 179.99 YEARLY)!!! Making the regular protection plan mediocre at best. A SCAM and a money grab if you ask me. especially when for as far as I can remember I've been an Elite Status member for spending a certain amount of money a year and now anyone can become an Elite Member for 49.99. Doesn't matter how much you spend in their store. SCAM!

I rarely have to use Geek Squad, but it’s always nice to have them available to protect a purchase!

Hopefully won't need the warranty, but gives peace of mind with the purchase of a large TV.

Geek Squad Service is a most have with todays products. The peace of mind you get by knowing that for 5 years you have the protection of your investment by a solid group of professionals. I have made some services calls for some of the articles that I have purchased and have had issues and the service that I receive is 5 starts always.

Good for everyone...... Good purchase.............

Excellent everyway. I would recommend this ptoduct

Worth getting, as it's reassuring to know that your product is in good hands

The agent mounted my tv and connected it to all my devices

Great sound bar and is still work ! Bestbuy workers did fantastic helping me find the right one for my 75” Samsung tv!

Worth it. These TVs will die. Spend 80, and get a new one.

The guys were were terrific, worked proficiently and with good care, cleaned up b4 they left

I haven't had to use the protection plan yet because the TV is still new and working fine but I will say that previous experiences with other items were good experiences. So much that when I wanted "piece of mind" about the purchase of my new TV, The Geek Squad protection was clearly the best choice.

You must have Protection; we never know if items will stop working shortly. Technology is improving; however they are not perfect.